Technical Delivery Manager - SaaS

Technical Delivery Manager – SaaS/Software Development

SDLC, Software Development, Software Delivery, Customer Facing, ADO, Azure DevOps, Jira, MS Project, Scrum, Kanban, Prince2,

£80,000 per annum

£5,450 Car Allowance

Remote Working

Technical Delivery - Planning

• Working with customer facing Project Management and Solution Architecture, Product Management, Technical Architecture & Infrastructure, analyse customer/investment change programmes to identify technology deliverables, milestones, and required activities and tasks.
• Build the operational delivery (development) plan, encompassing the entire delivery lifecycle (requirements, architecture, design, develop, test & deploy), for one or more customer/internal investment change programmes.
• Ensure that the technical deliverables include the standard artefacts for an effective change, including (but not limited to):
  • Requirements (inc. tracking & change)
  • Architecture (solution, product & technology)
  • Product roadmap (programme to feature and release alignment)
  • Development backlog
  • Quality strategy, plans and success criteria
  • Environment & release strategy and plan
  • Customer engagement model for technical delivery (inc. UAT and transition)
  • Transition process (from change to BAU/Operations)

• Establish work plan and staffing for technical deliverables, activities, iterations or phases, ensuring that teams within the delivery organisation have clear resource assignments and, where required recruitment or sourcing options to meet the programme timescales.

Technical Delivery – Execution & Reporting

• Provide leadership and motivation to technical delivery teams throughout the programme life cycle and confer with project staff to outline work plans, provide unambiguous direction on the customer needs, and enable escalation of delivery issues to the wider project team.
• Actively measure, critically challenge, track and report on the delivery progress for technology deliverables in the change programme (to time, budget and quality).
• Actively monitor for changes to programme scope that impact technical deliverables (functional, non-functional), impact assess change - both contractual change (discrete) and non-contractual (inferred change) and ensure the Project has formally agreed the variation in contract/requirements prior to implementation in delivery.

Proven experience of:

• Managing the delivery of complex development & technology changes in a commercial organisation, preferably in a multi-customer, multi-product SaaS-based organisation
• Working in agile product development organisations that deliver multi-year customer change programmes to discrete milestones
• Working successfully with senior internal stakeholders and customers, quickly building successful relationships and establishing credibility
• Working in matrix organisations spanning multiple countries, including the UK, India, and Australia

You will have:

• Excellent technical background, preferably within organisations developing SaaS or bespoke software products for revenue generating customers
• Strong professional knowledge of project, programme and product management methods and techniques (e.g., SCRUM, Kanban, PRINCE2).
• Effective risk management and negotiation skills - able to balance competing demands for resource to ensure best overall outcome

In the first instance please submit your CV.