Technical Support-Inside IR35-NHS

Technical Support-Inside IR35-Mainly remote-3 Month+Contract-NHS

• Installation and management of the various infrastructure and platform elements which provide the foundations of the Trust solutions. Including, but not limited to, application deployment platforms, web servers, database servers, data warehouse environment, backup system, storage, virtualisation platform, print server management and end user computing;• Proactive monitoring and management of the warranted environment in order to ensure high availability to the required standard (99.99%);• Delivery of suitable reporting mechanisms, such that the organisation can be assured of the system meeting the agreed high availability and performance requirements;• Manage that reporting and monitoring actively in order to analyse root causes for problems and to implement plans to remediate them;• Implementation of warranted environment upgrades to an agreed standard;• Managing the migration and troubleshooting of application builds across Trust environments;• Implementation of software/hardware upgrades and updates to production and non-production environments using prescribed tools (Data Courier) and Standard Operating Procedures (SOPs) as required;• Analyse where tasks can be automated or scripted in order to ensure consistency and efficiency, and to implement that automation;• Provision of ongoing BAU support for the system both in-hours and out-of-hours• Document and maintain processes, procedures, and architectural documentation related to the solution actively;• Work with the infrastructure teams in order to promote understanding of the core systems and supporting infrastructure, and to ensure that the BAU teams are able to take on a supporting role in the ongoing management of the solution;• Maintain and test processes related to disaster recovery and business continuity;• Attend best practice seminars, user groups and meetings on relevant topics;• Be a subject matter expert on assigned technologies;• Ensure compliance with the Trust Governance Procedures, Policies and Standards for data loads and interfaces;