Windows Client & Citrix SME

We are seeking a highly experienced Windows Client & Citrix SME to join our Global IT department at an Investment Bank located in the City of London. This role involves comprehensive third-line support, implementation, and administration of the company’s Windows Desktop and Active Directory system across over 2,000 workstations. This position offers the flexibility of working from home two days a week.

• Extensive experience as a 3rd line Wintel support engineer, with in-depth knowledge of the Windows 10 O/S platform and VMware/Citrix.
• Proven technical leadership in Windows Desktop implementation and upgrade projects.
• Hands-on knowledge of security components, including SEP and Appsense.
• Strong scripting abilities in languages such as Java, Python etc., to support deployment routines for Windows 10 and VDI platforms.
• Ability to build desktops from scratch and a deep understanding of Windows security constructs.
• Excellent problem-solving skills and ability to manage Change, Problem, and Incident Management processes effectively.Day-to-day of the role:
• Provide analysis, troubleshooting, implementation, administration, security, and maintenance of the Windows Desktop / Active Directory system.
• Manage end-user Windows domain and handle Windows Desktop implementation projects, including upgrades, GPO, Group and Registry settings, security patching, packaging, and deploying apps.
• Utilize a variety of Windows utilities such as Appsense Application Control, Symantec Endpoint Protection, and Symantec Altiris software deployment solution.
• Maintain and manage VMware/Citrix platforms daily.
• Install, test, troubleshoot, and configure new Windows solutions, ensuring their smooth deployment into production service and handover to the operation 2nd line team.
• Document processes, provide detailed explanations, and demonstrate system configurations to operations teams.

To apply for this Windows Client & Citrix SME position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.