Product Manager

Reed.co.uk is looking for a Product Manager to join their Courses Team in Holborn, London.

About Reed Courses

Reed Courses is the UK's most trusted learning marketplace, connecting learners and employers with 90,000+ courses for career growth and personal development.

Overview

We're seeking a motivated Product Manager to join our small, cross-functional team. Reporting to the Director of Product Strategy, you'll own and optimise our suite of Courses products - from a B2C ecommerce marketplace to a B2B advertising platform and internal tools.

You'll thrive on both detail and big-picture thinking, collaborating across Technology, Design, Commercial, Marketing, and CRM. This role offers exposure to senior stakeholders, the chance to influence strategy, and the opportunity to grow beyond a traditional product role.

Key Responsibilities

• Understand customer needs (B2B providers and B2C learners) through research and feedback.
• Champion customer requirements in line with product strategy.
• Analyse competitors and market trends to inform positioning.
• Collaborate with development, design, marketing, and CRM teams.
• Manage stakeholders across multiple functions and seniority levels.
• Use data and KPIs to drive decisions and measure success.
• Own the product roadmap and backlog, ensuring timely delivery of priorities.
• Contribute to product and business strategy by generating ideas and spotting opportunities.

Required skills

• Desire to lead, take responsibility and ultimately, own 100% of a product
• Experience working in a small, cross functional team where everyone is ready to pitch beyond their official responsibilities, if it's what's best for the team and for the business
• Comfortable with high levels of ambiguity and frequent priority shifts, with the ability to react quickly and respond positively to change
• Strong problem solving skills, with the ability to think critically and creatively to overcome obstacles and get things done
• First class interpersonal skills - in person, remotely and in written format
• Innovative & full of ideas for both creating and taking advantage of new opportunities
• Commercial awareness, understanding both how to optimise a complex product and how to react to a fast changing competitor landscape
• Strong customer empathy with the ability to fully understand the needs of the user
• Highly analytical, with the ability to use data to understand key business drivers and how they underpin strategic and tactical decision making
• Comfortable creating and implementing new processes, as well as challenging/improving existing ones
• Excellent relationship building skills with a desire to be part of a team with a strong internal identity

What we can offer you

• Hybrid working (min. 3 days per week in office).
• 25 days annual leave plus bank holidays.
• Flexible holiday scheme with the option to buy or carry over holiday days.
• Moving home leave.
• 10% of your time dedicated to personal development.
• Financial benefits including pension and health cash plan subscription .
• Enhanced family leave policies.
• Insurance benefits including life assurance.
• Discount scheme including gyms and popular retailers.
• Range of wellbeing and mental health support avenues.
• Office in an amazing location in Covent Garden.