IT Lead

Job summary

The Reepham and Aylsham Medical Practice is on a mission to modernise how our GP surgery delivers care and we need a skilled IT Lead to drive that transformation. This is your chance to take ownership of our digital ecosystem, lead innovation, and ensure our technology empowers both clinicians and patients.

There will be a requirement to work across both our sites, one being in the picturesque village of Reepham and the other in the historic town of Aylsham which are 7 miles apart.

Digital strategy and system optimisation

Cybersecurity and data governance

Infrastructure upgrades and cloud based solutions

Staff training and digital adoption

Integrating new NHS digital tools and patient platforms

Technical expertise

Leadership and initiative

A passion for healthcare innovation

If you are ready to lead digital change in primary care, apply today.

Main duties of the job

IT Systems Management

Oversee day to day running of all practice IT systems, ensuring smooth operation and minimal downtime. Manage clinical systems such as SystmOne, telephony, digital patient services, and peripheral devices. Implement new IT systems and ensure staff are trained to use them effectively.

Cybersecurity & Data Protection

Ensure compliance with NHS Digital, GDPR, and local IG requirements.Maintain secure access controls, backups, and incident response processes.Support clinical safety requirements for digital tools in line with ICS/GPIT frameworks.

Data Quality Oversight

Lead data quality processes by updating templates to maintain high quality clinical data.

Staff Support & Training

Provide first line support for IT issues across clinical and admin teams.Train staff on new systems, digital tools, and best practice workflows.Promote digital confidence and adoption across the practice.

Digital Transformation & Innovation

Work with PCN and ICS digital teams to align with wider digital strategy.Identify opportunities to improve patient access, workflow efficiency, and staff experience.Support planning and delivery of transformation projects across the practice or PCN.

Stakeholder & Supplier Management

Liaise with IT service providers, NHS organisations, and PCN/ICS digital teams.Represent the practice in digital delivery meetings and forums.Ensure effective communication between clinical, operational, and digital teams.

About us

As a GP Surgery we treat all minor illness and medical conditions and refer patients to hospitals and other medical services for urgent and specialist treatment. We focus on the health of the whole person combining physical, psychological and social aspects of care and have a large clinical and administrative team who support patients and staff to enable us to provide this care. It is important that anybody that joins the team can work at pace and understand priorities and need to provide excellent care with a friendly, caring attitude.

We strive for professionalism at all times and feel it is important that patients feel listened to and supported. Preventative care is as important as curative and we work with Research to promote learning and development.

We also understand that it can be challenging working in primary care. As a rural Practice we believe that working together and with one another to support our own health and wellbeing is equally important. Staff training is carried out monthly so we can get together to discuss things that can improve work and wellbeing.