Customer Service Administrator Apprentice
Highly organised and efficient Customer Service Administrator required to manage enquiries, communications, payments, bookings, deliveries and assistive technology training. The successful candidate will have excellent communication skills, strong attention to detail and the ability to prioritise tasks in a fast-paced environment.
Role
Seeking an Admin Apprentice for Remtek with an immediate start.
Manage Communications - Handle incoming and outgoing calls and emails, ensuring timely and professional responses.
Query Management - Address general internal and external queries, providing accurate information and assistance as needed.
Payment Processing -Take and process payments efficiently, maintaining accurate records of all transactions.
Booking Coordination - Schedule and manage bookings for deliveries and assistive technology training sessions, coordinating with relevant parties to ensure smooth operations.
Administrative Support - Provide general administrative support to the team, assisting with various tasks as needed to ensure efficient office operations.
Training
- Level 3 Business Administration Apprenticeship qualification
- Functional Skills Level 2 in maths & English (if required)
- All training will be delivered within the workplace, there will be no need for the successful apprentice to attend college
Potential fulltime role and progression for the right candidate.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- SALFORD CITY COLLEGE
- Working Week
- Full time: Monday- Friday 9.00am- 5.30pm
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Sunday, 25th October 2026
- Start Date
- Monday, 2nd November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
Qualifications
- Maths & English GCSE, grade 4 - 9 / A* - C (Desired)