Project Manager (Case Management Systems)

We are seeking an experienced Project Manager to lead the delivery of complex case management system implementations across our network of global law firm clients. You will play a pivotal role in transforming the way international legal practices manage workflows, matters, and client services by deploying cutting-edge technology solutions.

• Plan, manage, and deliver end-to-end case management system projects (requirements gathering, vendor engagement, design, testing, training, go-live, and post-implementation support).
• Partner with global stakeholders including Partners, IT, Risk, Compliance, and Knowledge teams to ensure alignment and adoption.
• Manage project governance, budgets, and timelines, escalating risks/issues where required.
• Oversee change management and user adoption strategies, ensuring minimal disruption to fee earners and support staff.
• Collaborate with third-party vendors and internal technical teams to configure, test, and integrate solutions.
• Produce high-quality project documentation and status reports for executive stakeholders.

• Proven track record as a Project Manager within a professional services or legal environment.
• Hands-on experience implementing case/matter management, document management, or practice management systems (e.g., Sharedo, iManage, Thomson Reuters Elite 3E, Peppermint, Intapp, Aderant, or similar).
• Strong knowledge of project methodologies (Agile / PRINCE2 / PMP) and ability to adapt to client environments.
• Excellent stakeholder management skills – from IT teams through to senior Partners.
• Comfortable managing projects across multiple jurisdictions and time zones.
• Exceptional organisational, communication, and leadership skills.