IT Engineer

Field ICT Technician (Leeds)

Managed Services Provider | Full-time | Site-Based

The Opportunity

Are you an IT professional who enjoys the unique environment of education technology? This role is about more than just fixing hardware; it is about empowering the next generation by ensuring technology never stands in the way of learning. We are looking for a dedicated School Technician to join our growing team across Leeds

You will serve as the primary on-site technical contact, acting as a trusted extension of our partner schools. From troubleshooting classroom AV to managing cloud environments, your work ensures that teachers and students can operate without technical barriers.

What You Will Do

• Provide high-quality 1st-line support through both scheduled visits and urgent call-outs.
• Manage, repair, and deploy hardware including laptops, PCs, and iPads, while ensuring AV equipment like Smart Boards are lesson-ready.
• Administer Microsoft 365, Google Classroom, and Azure environments to keep school workflows seamless.
• Monitor cybersecurity best practices, including firewalls, web filtering, and safeguarding software to keep students safe online.
• Manage user accounts via Active Directory and Group Policy, ensuring LAN, WAN, and Wi-Fi connectivity remains stable.

What You Bring to the Table

• A solid background in IT support, ideally with previous experience in an educational setting.
• Familiarity with Windows Server, Hyper-V or VMware, Intune, and mobile device management for Android and iOS.
• Strong communication skills and the ability to explain technical issues to non-technical staff clearly.
• Highly organized and proactive, with the ability to work effectively both independently and as part of a wider engineering team.

We believe in investing in our people as much as we invest in our technology.

• Access to our internal Academy, a bespoke learning management system designed to fast-track your certifications and professional development.
• 25 days of annual leave (increasing to 28 based on service), plus private medical coverage and virtual GP access.
• Join a diverse, inclusive team supported by a dedicated Wellbeing Team and comprehensive health programs.
• Be part of an established Managed Service Provider specializing in long-term cybersecurity and connectivity solutions.

Ready to make an impact?

If you are passionate about technology and ready to help schools thrive, we would like to hear from you.

Apply Now / Send us a message

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