Account Executive (SaaS Customer Experience) - UK

About the RoleWe're looking for a motivated and results-driven Account
Executive to drive net new logo client sales. As part of our high-growth
Customer Experience SaaS platform, you'll join a team with a raving fan
customer base and strong product-market fit.

This is a sales hunter role ideal for someone who is eager to
build pipeline, learn complex sales cycles, and close strategic deals. You will
own the full sales lifecycle — from outbound prospecting through negotiating
and closing net new client contracts — with guidance and mentorship from senior
sales leadership.

What You'll Do

• Own the Full Sales Cycle: Outbound Prospecting →
  Discovery → Demo → Value Prop Building → Negotiating → Closing
  
• Generate a quality, diversified sales pipeline through
  strategic outbound efforts and creative prospecting
  
• Lead structured discovery conversations that uncover
  customer pain, quantify impact, and align to business outcomes
  
• Learn and apply the MEDDIC framework to qualify and
  advance sales opportunities
  
• Build tailored value propositions tied to measurable
  ROI and customer outcomes
  
• Deliver product demonstrations that connect
  capabilities to real customer challenges
  
• Engage with multiple stakeholders across buying
  committees
  
• Maintain accurate pipeline forecasting and strong deal
  hygiene in CRM
  
• Negotiate and close contracts while protecting pricing
  integrity
  
• Partner cross-functionally with marketing, product, and
  customer success to drive deal success
  

What "Great" Looks Like

• You are proactive about building pipeline — you don't
  wait for opportunities to come to you
  
• You run discovery conversations that customers find
  genuinely insightful and valuable
  
• You can clearly communicate the economic impact and ROI
  of our solution
  
• You are developing a strong command of Decision
  Process, Decision Criteria, and Champion identification
  
• You maintain solid win rates through disciplined
  qualification
  
• You are building a track record of closing
  multi-stakeholder SaaS deals
  

Required Experience

• 2–4 years of sales experience in B2B SaaS, preferably
  in Customer Experience, CX, or adjacent categories
  
• Demonstrated track record of meeting or exceeding quota
  in a new business or hunter-style role
  
• Application of the MEDDIC (or MEDDPICC) framework and willingness to grow deep expertise.
  
• Experience selling into SMB or Mid-Market organizations
  
• Solid outbound prospecting skills (cold calling, email,
  social selling)
  
• Ability to run a structured, outcome-focused discovery
  process
  
• Strong communication and storytelling capabilities
  
• Experience managing 1–3 month and 3–6 month B2B sales
  cycles
  

Core Competencies

• Pipeline generation and territory development
  
• Professional communication across organizational levels
  
• Business case and ROI articulation
  
• Objection handling and negotiation
  
• Deal strategy and stakeholder engagement
  
• CRM discipline and forecast accuracy
  

Why Join Us

• High-impact role with direct influence on company
  growth
  
• Strong product-market fit in a mission-critical
  category (Customer Experience)
  
• Performance-driven culture with strong earning
  potential
  
• Mentorship and development from elite Customer
  Experience sales leadership
  
• A collaborative environment that invests in your growth
  

Compensation

• Competitive base + uncapped commission
  
• Accelerators for overperformance
  
• Equity participation (where applicable)
  

If you're a driven, coachable seller who
is ready to grow your career in CX SaaS, we'd love to hear from you. This is
your opportunity to join a high-growth team, develop your craft, and earn
exceptional commissions.