Business Support / Finance Manager

Market Harborough, Leicestershire based (Hybrid, 3 days in office)
Up to £35,000 full-time salary (depending on experience)
Full-time, hybrid working with at least 3 days/week in our Market Harborough Office
Flexible working hours considered for the right candidate.

4C Strategies is one of the UKs leading independent IT consultancies in the public sector. Were a small, ambitious and friendly team (15 people and growing), and were looking for a highly organised Business Support Manager to keep our day-to-day operations running smoothly. This role is central to the business -supporting finance, HR, health & safety, sustainability, ISO management and the Managing Director.

Key Responsibilities will include:

Finance

• Manage end-to-end invoicing using Sage, including issuing invoices, tracking payments and supporting credit control.
• Process supplier and associate invoices, staff expenses, and monthly Sagebank reconciliations.
• Produce monthly finance reports and support VAT returns, framework returns and year-end accounts.

HR & People Administration

• Coordinate onboarding, leavers and personnel files.
• Liaise with our external HR provider on contracts, policies and compliance.
• Support recruitment admin, monthly payroll checks and pension submissions.
• Maintain sickness/absence records and support wellbeing processes.

Health & Safety

• Keep H&S documentation, training and assessments up to date.
• Use the external H&S portal to manage incidents, risk assessments and compliance evidence.
• Prepare for annual H&S audits and maintain accurate staff-related safety records.

Office & Business Management

• Oversee day-to-day office operations, meeting room bookings, supplies and facilities liaison.
• Maintain company policies, insurances, statutory records and business documentation.
• Support the Management Team with governance, record-keeping and process updates.

ISO Accreditation

• Maintain documentation and evidence for ISO 9001, ISO 27001 and ISO 14001.
• Coordinate internal/external audits and track improvement actions.
• Ensure processes, records and logs remain compliant and audit-ready.

Sustainability & Social Value

• Support ISO 14001, Net Zero and the Carbon Reduction Plan.
• Prepare carbon reporting and sustainability data for tenders and clients.
• Track social value commitments and coordinate improvement activities.

Consultancy, Resourcing & Marketing Support

• Provide admin support across bids, proposals, CVs, templates and client documents.
• Maintain consultant/associate records and ensure high-quality document formatting.

PA Support to the Managing Director

• Manage diary, inbox, travel arrangements and meeting preparation.
• Provide confidential support on client work, internal projects and day-to-day priorities.

To be considered for this role, you must have:

• At least 3 years experience in Business Support, Office Management or Operations
• Strong experience using Sage
• Excellent communication and interpersonal skills
• Highly organised with strong attention to detail
• Proficiency in Microsoft Office and online portals
• A proactive, friendly and professional approach

What 4C Strategies can offer you:

• Up to £35,000, depending on experience
• 3% pension contribution
• 25 days holiday + bank holidays (option to buy 5 more)
• Hybrid working (3 days in the office)
• Free parking
• Private healthcare (post-probation)
• Employee Assistance Programme
• Ongoing training and development
• A professional and supportive team environment

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