Network Support Engineer
Network Support Engineer Central Belt/Hybrid Schedule: Rotating shift (includes nights/weekends) Salary Up to £65,000
As a Security Services Engineer, youll gain hands-on experience protecting live production environments from DDoS attacks and other network threats you will be working shoulder-to-shoulder with customers when the pressure is highest.
The Role:
What were looking for:
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
As a Security Services Engineer, youll gain hands-on experience protecting live production environments from DDoS attacks and other network threats you will be working shoulder-to-shoulder with customers when the pressure is highest.
The Role:
- Triage and resolve security incidents and customer tickets in a live production environment (1st/2nd line support).
- Monitor, analyse, and investigate network traffic and emerging threats, including active DDoS activity.
- Support customer maintenance, upgrades, and technical communications.
- Contribute to incident response and post-incident reviews that sharpen our detection and mitigation playbooks.
- Work within ITIL processes (Incident, Change, Problem, Service Requests). Document procedures, grow the SOC knowledge base, and share what you learn with the team.
- Continuously level up your expertise across cybersecurity, networking.
What were looking for:
- 12 years experience in a SOC, IT support, networking, or similar technical role.
- Strong networking fundamentals TCP/IP, routing, and packet analysis with solid troubleshooting instincts.
- The ability to prioritise, stay organised, and communicate clearly under pressure.
- Comfortable working in a fast-paced, shift-based environment (including nights and weekends).
- Experience with SIEM tools (Splunk preferred).
- Working knowledge of DDoS attacks and network security concepts.
- Familiarity with virtualisation technologies (KVM, ESXi).
- Linux and basic scripting or automation skills (Python, Bash). Industry certifications such as CCNA, JNCIA, CompTIA A+, Network+, Security+, CySA+, or CyberOps.
Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
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