EUC Deskside support

3-5 yrs. Experience in supporting the onsite support requirements for laptops, desktops, data room devices, VIP support

Provide Level 2 triage and resolutions such as password resets and account unlock for reported incidents and requests.

Providing Apple, Windows device support IMACD & Deskside troubleshooting and Breakfix coordination with the OEMs, disposal support coordination