GCP Data Engineer - Telecom

What youll be doing

Managing data into and out of our data warehouse and reporting platforms

to ensure accuracy and efficiency.

Definition and quality of KPIs that support effective contact centre

operations.

Delivering data development roadmaps aligned to either our Consumer or

Enterprise business strategies.

Empowering end users with access to reliable, well-governed data sets in

a secure environment.

Troubleshooting complex data issues across multiple source systems and

ensuring smooth data operations.

Leading strategic, cross-functional projects to deliver impactful,

data-driven solutions, while documenting processes for team-wide support.

What skills youll need

Certified Google Cloud (GCP) Data Engineer with strong expertise in data

acquisition, modelling, ETL, and data warehousing.

Proficient in Terraform, YAML, and GitLab for environment management.

Skilled in MS SQL, GCP SQL, and Oracle DB design, with a focus on data

quality and governance.

Strong understanding of contact centre metrics and systems (e.g. WFM,

IVR, Call Routing).

Proven ability to lead technical teams and deliver end-to-end technology

solutions in operational environments.

Experienced in using JIRA and Confluence for agile project tracking and

documentation.