Program Manager

  • 10+ years of progressive experience in IT operations, with at least 5 years in a leadership or management role.
  • Demonstrable experience with large-scale IT environments, including on-premise, hybrid, and cloud infrastructures.
  • Technical Skills:

    • Strong expertise in ITIL and ITSM frameworks (ITIL v3 or v4 certification highly preferred).
    • Extensive experience with Cloud Operations (AWS, Azure, or GCP certifications are a plus).
    • Proficiency in service management platforms (e.g., ServiceNow, Jira Service Management).
    • Solid understanding of networking, cybersecurity principles, and data center operations.
    • Experience with scripting and automation tools (e.g., Python, PowerShell, Ansible) is a plus.

    Soft Skills:

    • Exceptional leadership, communication, and interpersonal skills.
    • Proven ability to manage multiple priorities in a fast-paced environment.
    • Strong analytical and problem-solving abilities.
    • Demonstrated commitment to continuous learning and professional development

Job Details

Company
Response Informatics
Location
Birmingham, UK
Employment Type
Full-time
Posted