Salesforce Solution Architect

Define and own the end-to-end solution architecture across Salesforce, Data Cloud, and connected enterprise systems
Analyze the existing BT architecture and design target-state architecture aligned to prioritized use cases
Create architecture diagrams (logical, physical, integration flows) and document solution designs
Design and govern API integrations, middleware interactions, and cross- system data flows
Act as the primary onsite liaison with multiple BT enterprise and domain architects to align and finalize solution approaches
Drive architecture discussions, walkthroughs, and approvals across different architecture teams and stakeholders
Coordinate closely with Salesforce Professional Services and internal delivery teams to ensure consistent architecture implementation
Support governance processes including architecture reviews, PIA/SIA approvals, and compliance checks
Provide technical guidance to development teams and ensure adherence to architecture standards
Ensure scalability, performance, security, and maintainability of the solution

Required Skills & Experience
Core Experience
78 years of experience in solution architecture / system design roles
Strong experience in enterprise system integration and API-led architecture
Proven ability to work across complex, multi-team enterprise environments
Experience aligning solutions across multiple stakeholders and architecture groups

Technical Skills:
Strong understanding of API design, REST services, and integration patterns
Hands-on experience with Salesforce platform (Sales Cloud / Service Cloud)
Exposure to Salesforce Data Cloud (preferred)
Exposure to Agentforce / AI-driven workflows (good to have)
Knowledge of cloud architecture and distributed systems
Familiarity with integration tools, connectors, and middleware architecture and governance.
Experience creating architecture diagrams and technical documentation
Understanding of enterprise architecture governance processes
Experience supporting security, compliance, and data governance requirements
Familiarity with PIA/SIA approval processes or similar enterprise governance models. Stakeholder Collaboration (Critical for this Role)
Ability to engage with multiple enterprise and domain architects across BT
Experience driving alignment across diverse stakeholders with differing priorities
Strong facilitation skills for architecture discussions and decision-making forums
Ability to proactively follow up and close architecture dependencies

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