Scrum Master
Key Responsibilities:
- Support predictable delivery of AWS infrastructure, automation, and CI/CD initiatives.
- Remove complex technical impediments impacting engineering teams.
- Collaborate with the Technical Delivery Manager to manage sprint-level risks and cross-team dependencies.
- Work closely with engineers to improve flow across CI/CD pipelines and deployment processes.
- Promote engineering best practices including Infrastructure as Code, automated testing, code reviews, and Dev SecOps principles.
- Monitor delivery metrics such as velocity, cycle time, deployment frequency, lead time for change, and defect rates.
- Support backlog refinement with a strong understanding of technical enablers and architectural dependencies.
- Encourage operational readiness throughout delivery, including documentation, monitoring, and support model considerations.
- Foster a culture of accountability, continuous improvement, and technical excellence.
- Escalate systemic delivery risks to the Technical Delivery Manager with clear impact analysis.
- Support incident learning reviews and promote “shift-left” quality practices.
Essential Skills and Experience:
- 5+ years’ experience as a Scrum Master within cloud, DevOps, or platform engineering environments.
- Strong understanding of AWS services (e.g., EC2, IAM, VPC, S3, Lambda, CloudWatch) and cloud operating models.
- Experience working with Infrastructure as Code (Terraform, CloudFormation, or CDK).
- Familiarity with CI/CD tooling (GitHub Actions, GitLab CI, Jenkins, AWS CodePipeline, Bitbucket).
- Understanding of containerisation and orchestration (Docker, ECS, EKS).
- Experience working within regulated or government delivery environments.
- Proficient in Jira and Confluence for Agile tracking and reporting.
- Strong understanding of DevOps metrics (DORA metrics, deployment frequency, MTTR).
- Experience managing technical dependencies and delivery risks in complex environments.
- Exposure to incident, change, and problem management in live cloud environments.
- Strong facilitation, stakeholder communication, and conflict resolution skills.