Head of Housing Technology

Interim Executive | Temporary | Inside IR35

Ribble Recruitment is supporting a large London local authority in the recruitment of an Interim Head of Housing Technology to deliver a programme of technology-led transformation within Housing Services.

This is a senior interim leadership role, responsible for setting the strategic direction of Housing IT, governing a complex portfolio of systems and digital change, and leading a large multi-disciplinary technology team.

• Hours: 35 hours per week (09:00–17:00)
• Location: Woolwich, London (hybrid working as agreed)

Rates:

• PAYE: £480.17 per day
• Umbrella/Ltd: £604.05 per day

Reporting jointly to the Senior Assistant Director of Resources and the Director of Housing & Safer Communities, the Interim Head of Housing Technology will provide strategic leadership and operational oversight of Housing IT.

You will be responsible for delivering a technology roadmap, ensuring effective governance of system change, and embedding innovation to improve service delivery, compliance, and value for money across Housing Services.

• Develop and deliver a forward-looking Housing Technology roadmap aligned to council priorities
• Identify opportunities for digital innovation, automation, and service improvement
• Translate housing business needs into clear, deliverable system strategies

• Oversee a portfolio of system projects, upgrades, and enhancements
• Provide senior oversight of systems including NEC Housing, DRS, Propeller, LMS, and mobile working solutions
• Act as senior escalation point for delivery risks, supplier performance, and programme issues
• Ensure compliance with governance frameworks, procurement processes, and reporting requirements

• Build strong relationships with senior stakeholders across Housing, Digital, and Corporate services
• Lead supplier and contract management with providers such as NEC, Civica, Advanced, ensuring value for money and performance
• Represent Housing IT at programme boards and cross-council governance forums

• Ensure delivery of a high-quality Housing IT support service
• Oversee data integrity, system security, audit trails, GDPR compliance, and disaster recovery arrangements
• Drive improvements in reporting and data intelligence using tools such as Power BI, SQL, and Crystal Reports

• Directly line manage up to 4 senior staff and provide indirect leadership to a team of approximately 21
• Promote a culture of accountability, innovation, and service excellence
• Lead performance management, workforce planning, recruitment, and succession planning
• Champion equality, diversity, and inclusion across the service

• Significant senior leadership experience within Housing IT or Housing Systems
• Proven track record delivering large-scale system change and digital transformation
• Strong experience managing core housing management systems (e.g. NEC Housing or equivalent)
• Experience leading multi-disciplinary teams within a complex public sector environment
• Strong programme governance, risk management, and stakeholder engagement skills
• Experience managing suppliers, contracts, and system performance
• Excellent communication skills with the ability to influence at senior and executive level