Inside Sales Representative

Job Description

Inside Sales RepresentativeManchester / Office-Based(hybrid possible post probationary period)My client is looking for an Inside Sales Representative to join a growing UK technology business supporting customers across commercial, public sector, government and secure technology markets. This is an office-based role in Manchester, working closely with the UK Regional Director, Account Managers, suppliers and internal teams to support the full sales lifecycle.The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment.You will be supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service.Benefits£30,000 £40,000 basic salaryBonus / commission schemeManchester office-based role (hybrid options post successful probationary period)PensionCareer progressionTraining and developmentOpportunity to work within a growing UK technology businessExposure to commercial, government, public sector and secure technology customersSupportive leadership and account management teamLong-term development opportunityThe role and responsibilitiesSupporting Account Managers throughout the sales cyclePreparing accurate and timely customer quotationsCoordinating pricing, availability and supplier informationLiaising with distributors, manufacturers and technology partnersTracking customer orders and providing proactive updatesMaintaining accurate CRM records and sales activity informationResponding to customer queries via telephone and emailSupporting the resolution of delivery, pricing, order and service-related queriesCoordinating with purchasing, operations and internal sales teamsHelping ensure customers receive a professional and responsive serviceSupporting compliance with internal sales processes and commercial controlsWorking closely with senior stakeholders and account teams to support revenue growthKey skillsPrevious experience in inside sales, sales support, customer support or commercial administrationExperience preparing quotations and supporting customer ordersStrong communication skills by phone and emailConfident dealing with customers, suppliers and internal stakeholdersGood organisational skills and attention to detailAbility to manage multiple priorities in a fast-paced environmentComfortable maintaining CRM and sales activity recordsExperience using Salesforce or a similar CRM system would be beneficialGood Microsoft Office skills, including Outlook, Excel and WordCustomer-focused, proactive and solution-oriented approachAble to work full-time from the Manchester officeDesired skillsExperience within an IT reseller, distributor, technology vendor, systems integrator, managed services provider or similar environmentExperience supporting sales teams within technology, infrastructure, cloud, cyber or software environmentsKnowledge of IT products, hardware, software, licensing or services would be beneficialExperience working with pricing, supplier portals, procurement teams or partner channelsSalesforce experience would be advantageousExperience supporting government, public sector, defence or framework-related customers would be useful, but is not essentialUnderstanding of commercial sales processes, order fulfilment and customer account supportThis role could suit someone who enjoys being close to the sales process without necessarily being in a pure new-business sales role.You will be working in a busy, growing team where attention to detail, communication, organisation and customer service really matter.If you have experience in inside sales, sales support, quotations, customer coordination or commercial administration and want to join a growing technology business, this could be a very good opportunity.If you would like more details about this position, please apply via the link or contact me directly on LnkedIn.All the best,Charlie SyrettRichmond Square Consulting LtdAlternative job titles: Inside Sales Representative, Internal Sales Executive, Sales Support Executive, Sales Coordinator, Sales Administrator, Customer Sales Support, Commercial Support Executive, Internal Account Executive, Sales Operations ExecutiveBuzzword search: Inside Sales, Internal Sales, Sales Support, Quotations, Quotes, CRM, Salesforce, Order Processing, Customer Support, IT Reseller, Technology Sales, Distribution, Vendor, Public Sector, Government Frameworks, Account Management SupportTPBN1_UKTJ