Buyer (IT Services)

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We are actively building diverse teams and welcome applications from everyone

Role: Buyer (IT Services)
Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options)  
Package: Competitive salary, Pension, Benefits
 

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.

Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about Ricoh Today
 

What you will be doing

• Responsible for day-to-day delivery of accurate and efficient procurement purchasing of IT Services (Hardware, Software and Services) from approved suppliers across a broad IT Services portfolio
• Effective negotiation, compliant processing, goods receipting, on-time delivery and on-time payment of supplier invoices
• Manage and comply with company procurement purchasing order processes including order creation, item creation, goods receipting, back order reports, returns and renewals
• Work openly and collaboratively with Procurement functions, Sales and key stakeholders
• Proven experience in working with third party distribution supply chain
• Arranging transport of goods and tracking orders to ensure timely delivery
• Coordinating inventory management with warehouse for hardware call offs
• Monitoring stock and escalating to suppliers and management as required
• Strong communication skills to support the Sales function
• Proven experience in application of attention to detail and overall diligence to identify and mitigate risk
• Develop and maintain internal and external relationships to become a trusted advisor
• Experience of inventory control, administration and processing requisitions
• Follow internal procurement operational process to record data
• Evidence additional cost savings achieved through effective negotiation at point of order to optimise margins and reduce operating costs
• Contribute to, maintain and accomplish team performance levels (KPI’s) to consistently achieve internal departmental and business objectives
• Innovative to support, develop and optimise purchasing processes and tools
• Pro-Active approach to all areas of responsibility
• Able to work as part of a team and independently
• Align to Ricoh’s core competencies and the department’s own values
• Open to undertake self-paced, supported learning and training to upskill/cross skill and maintain IT Services knowledge and experience

We are an equal opportunities employer

You will ideally have

Proven relevant experience in a procurement function undertaking activities associated with purchasing from distributors / third party supply chain

Proven experience of the purchase-to-pay order-processing lifecycle inclusive of clean order management and item creation processes

Ideally the successful applicant will hold excellent knowledge and experience of IT Services resell, IT vendors, products and IT distribution channel

Proven customer service experience with good interpersonal, analytical, negotiation and conflict resolution skills

Excellent relationship management underpinned by being professional and confident in manner

Ability to communicate effectively with internal/external stakeholders, suppliers, customers, peers, senior management and the wider business at all levels of seniority

Good knowledge of the Microsoft suite (Word, Excel, Outlook), Oracle ERP system and capability to learn the use of other software applications inclusive of purchase-to-pay

Commercial awareness

Interpersonal skills, particularly in negotiating

Ability to make decisions

Ability to cope with pressure and adapt to situations

Analytical and problem-solving skills, able to multi-task in a fast-paced environment

Good organisational and time management skills

Can remain calm under pressure

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.

To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.

Click here to learn more about life at Ricoh.