Field Service Engineer

Right Now Group is currently recruiting for a Field Service Engineer for a global leader in IT asset disposition, redeployment and recycling.

As a Field Service Engineer, you will be deployed on-site with customers to perform hands-on work with IT hardware-installing, decommissioning, redeploying, asset-tracking, data sanitisation, physical destruction and/or refurbishment. You will ensure our services are delivered efficiently, securely and with a high level of customer satisfaction.

This role will involve driving a company van so a full licence is required. The role also involves a lot of travel to Europe including overnight stays.

Key Responsibilities:

• Travel to customer sites (data centres, corporate IT facilities, enterprise offices) to carry out on-site tasks such as asset removal, de-installation, packing & shipping, redeployment, data wiping/secure destruction, refurbishment work, staging equipment.
• Install and commission hardware (servers, storage, network gear, racks, cables) when redeploying equipment.
• Troubleshoot and resolve hardware issues on site (refurbishment, replacement of components, testing, quality checks).
• Execute secure data destruction tasks (via physical or electronic methods) in compliance with customer contracts.
• Perform asset tracking, labelling, documentation, using mobile/field systems to capture status, location, condition, serial numbers.
• Maintain service logs,SLAreporting, travel documentation, timesheets, site access records.
• Coordinate with internal operations, logistics, ITAD and project teams to ensure smooth on-site execution and hand-over.
• Meet health & safety, data-security, environmental, export-compliance and site access requirements.
• Carry a company vehicle and van stock of tools/consumables; maintain vehicle and equipment in working order.

Requirements:

• Full UK driving licence required.
• Basic understanding of IT equipment and common tech terminology.
• Mechanically inclined - able to perform basic repairs and handle equipment with care.
• Willing to travel regularly, including overnight stays. EU travel may be required (valid passport essential). All travel, accommodation, and meal expenses are fully covered.

Additional Details:

• Full-Time Position Monday to Friday (occasional weekend travel)
• Travel & Accommodation All work-related expenses (travel, accommodation, and meals) are covered.
• Opportunities for Growth Chance to gain hands-on experience in IT asset handling and disposal.

Salary:

£30,000 per annum + over time

Shift:

Monday to Friday

Hours:

09:00 - 17:30 these hours will vary

For the right candidate there will be opportunity to be trained as a Class 2 Driver.