IT Endpoint Technician

A Leading Pathology Organisation is seeking an enthusiastic and practical IT Endpoint Technician to join its IT team based near Euston, London This is a hands-on, site-based role supporting a busy endpoint environment within a pathology healthcare setting.

The Role

You will provide first-line desktop and endpoint support, working closely with IT colleagues to maintain, upgrade and deploy hardware across the organisation. The role is primarily based on site near Euston, central London. with occasional travel to other sites as required. Due to the nature of the role, flexible or home working is not available.

Key responsibilities include:

• Providing desktop and endpoint support for PCs, laptops, thin clients, mobile devices and printers
• Deploying, configuring and maintaining IT hardware
• Performing hardware repairs and upgrades (e.g. replacing components)
• Managing and resolving IT helpdesk tickets, escalating where appropriate
• Supporting user account setup within Active Directory and email systems
• Participating in patching, maintenance and endpoint security activities
• Assisting with IT projects and maintaining technical documentation
• Delivering timely on-site support, including occasional visits to other locations

About You

This role would suit someone who is:

• Hardware-focused, with solid hands-on experience upgrading and repairing computers
• Ideally with at least one year’s experience in a similar IT support or endpoint role (although keen beginners with the right attitude will be considered)
• Enthusiastic, proactive and eager to learn
• Comfortable working both independently and as part of a team
• Fit and active, as the role is physically demanding and involves moving and handling IT equipment

Working Hours & Location

• 40 hours per week, Monday to Friday
• 08:00 – 17:00, with a 1-hour lunch break
• Based on site at Tavistock Square
• Occasional travel to other sites

Salary & Benefits

• Starting salary: £28,808
• 23 days annual leave, rising to 28 days after 5 years’ service
• Opportunity to develop skills within a large, professional IT environment supporting essential healthcare services

If you enjoy hands-on IT work, thrive in a fast-paced environment and are keen to build your career within a Leading Pathology Organisation, this role offers an excellent opportunity to do so.