Sales Engineer

Sales Engineer

Location: Remote (UK-based) – with travel to customer sites 3-4 times a week

Salary: £90-120k +20% bonus + car allowance + extensive benefits package (SC cleared)

Clearance Requirement: SC

Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems.

We are now seeking a Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance.

Key Requirements

We are looking for a client-facing technical expert with deep presales experience, capable of operating in complex and secure environments.

Essential skills and experience:

• 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support
• Demonstrable success supporting UK Government or public sector clients
• Ability to translate technical challenges into clear commercial value
• Confident at C-Suite Level and able to hold customer meetings onsite
• Strong expertise in:
• Cisco routing, switching, gateways, and applications
• TCP/IP, SNMP, Netflow, VoIP
• LAN/WAN topologies (MPLS, Frame Relay, ATM)
• Security concepts and network infrastructure design
• Network performance and fault/alert management
• Solid understanding of:
• Operating systems – Linux, Windows
• Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud
• Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight
• Relevant certifications – CCNA, CCNP, CCIE
• Formal presales training (e.g. Sandler, Siebel, Afterburner)
• Exposure to packet analysis, troubleshooting.
• Comfortable with 60-70% UK travel

Desirable qualifications:

• Degree in Computer Science, Software Engineering, or equivalent technical military training
• MBA or relevant business/leadership qualification

· Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop

• Experience authoring whitepapers, contributing to product strategy
• Familiarity with security audits, RFP/RFI responses
• Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills.
• Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms.
• Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance.

Role & Responsibilities

As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders.

Responsibilities include:

• Leading technical discovery and supporting the full sales cycle
• Differentiating solutions from competitors using compelling value stories
• Acting as a technical expert across integrators, service providers, and Government
• Partnering with product and engineering to influence roadmaps and relay market feedback
• Contributing to technical documentation, RFPs, and whitepapers
• Building strong customer relationships and identifying upsell opportunities
• Representing customer needs internally and advocating for technical alignment
• Participating in industry events, speaking engagements, and strategic initiatives
• Helping customers use the product to find / troubleshoot problems in PoC etc.

Additional Details

Remote Working:

• Officially home-based
• Must be comfortable with regular travel for:
• Client meetings 3-4 days per week
• Annual conference
• Quarterly convention for Sales Engineers

Location Preference:

• Preference for candidates based in Central or Southern UK
• Northern England considered for exceptional talent
• Scotland is not preferred

Role Description

This is a full-time hybrid role based in Windsor with the flexibility to work from home on certain days. The Sales Engineer will bridge the gap between technical expertise and client needs by providing technical solutions that align with customer requirements. Responsibilities include managing pre-sales and post-sales support, conducting technical demonstrations, working closely with sales teams to develop proposals, and maintaining strong relationships with clients to ensure satisfaction. The role will require collaboration with cross-functional teams to resolve technical challenges and support the integration of products or services.

Qualifications

• Strong expertise in Sales Engineering and providing Technical Support
• Excellent Communication skills, both written and verbal, to effectively convey technical solutions
• Experience in Sales and building long-lasting client relationships
• Customer Service skills to respond to client concerns and provide exceptional support
• Proficiency in presenting and demonstrating technical solutions and products
• Ability to work collaboratively in a hybrid work environment with cross-functional teams
• Bachelor’s degree in Engineering, Computer Science, or a related technical field (preferred)
• Prior experience in the marketing or recruitment sector is a plus but not required