Receptionist
Job summary
We are looking to recruit an enthusiastic, hard-working and motivated receptionist to join our team.
You will need to be able to work as part of an existing team in a calm and professional manner and have excellent communication and customer service skills.
Main duties of the job
Essential skills and knowledge of:
- General Practice
- IT proficient
- Excellent communication and customer service skills
Desirable skills
- EMIS clinical system
- Docman 10
- Registration processes
- Knowledge of QoF related activities
About us
At Riverside Surgery we are a friendly, busy GP practice, serving a patient list size of approx. 11,700 patients. We have a diverse range of patients and the surgery is located in the centre of High Wycombe. We have a large multi-disciplinary team which includes 8 GPs, 2 Specialist Nurses, 2 Nursing associates and a Paramedic. We are part of a network of GP Surgeries locally (Cygnet PCN) and have other shared staff such as a Social Prescribing Link worker.
Job description
Job responsibilities
We are currently looking to recruit an enthusiastic, hardworking and motivated Medical Receptionist / Patient Advisor to join our dedicated "Front Line Team".
Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential as full training will be provided.
Applicants must have excellent Communication and Customer Service Skills, basic IT Skills and have the ability to work as part of an existing team in a calm and professional manner. You will be involved in all aspects of reception area work which will includes administrative tasks.
The job can be very pressured and is certainly not for the faint hearted.
Person Specification
Experience
- Must have excellent communication skills, customer services skills, basic IT skills and have the ability to work as part of an existing team in a calm and professional manner.
- Experience of working in a GP Practice.
Qualifications
- Educated to GCSE level or equivalent, including Maths and English (C or above).
- Knowledge of General Practice and the EMIS Clinical system would be desirable but not essential, as full training will be provided.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Riverside Surgery
Address
George Street
High Wycombe
Buckinghamshire
HP11 2RZ
United Kingdom
Employer's website
https://www.theriversidesurgeryhighwycombe.nhs.uk/