1st Line Support

Role: 1st Line Support Technician Location: Huddersfield Rate: Competitive Working Pattern: Full-time, 5 days per week (9:00am - 5:00pm)

We are currently looking for a proactive and customer-focused 1st Line Support Technician to join a dynamic IT team based in Huddersfield. This is a great opportunity for an enthusiastic IT professional who enjoys problem-solving, supporting users, and working within a fast-paced technology environment.

• Provide first-line technical support across hardware, software, and user issues
• Diagnose and resolve incidents relating to Windows 10/11, Microsoft 365, and basic networking
• Support users with Active Directory, Exchange, and remote support tools
• Log, manage, and resolve tickets within agreed timescales
• Assist with user onboarding, account management, and general IT requests
• Work independently while collaborating effectively with the wider IT team

The successful candidate will be customer-focused, technically capable, and able to deliver excellent support in a busy environment.

Immediate start available - please apply as soon as possible if you are interested.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: