Customer Success Executive – Top Global SaaS Company

Customer Success Executive – Global SaaS Company

West London | Hybrid Working | Bonus | Excellent Benefits

Are you a recent Modern Languages graduate who speaks fluent French or German

Are you looking to kick-start your career with a global SaaS company and do you love to travel?

This is an excellent opportunity to join a world-leading technology business delivering innovative patent intelligence solutions to clients globally.

No experience is required full training is provided. You’ll gain hands-on experience across Customer Success, Account Management, Product Demonstrations and Sales, with genuine opportunities to build your career.

The Role

As a Customer Success Executive, you will:

• Build and manage relationships with clients
• Deliver outstanding customer support and solutions
• Manage smaller client accounts
• Run product demonstrations
• Identify upsell and growth opportunities
• Work closely with Sales and Marketing
• Attend client meetings, exhibitions and conferences
• Record and manage client insights through HubSpot CRM

What We're Looking For

• Recent graduate, ideally with a Modern Languages degree
• Fluent French or German is essential
• Fluent English
• Excellent communication and interpersonal skills
• Customer-focused and commercially minded
• Proactive, adaptable and eager to learn
• Interest in technology, SaaS or customer success

Why Join?

• Full training provided
• Excellent opportunity for a recent graduate
• Work with a global client base
• Develop your career within SaaS and Customer Success
• Hybrid working – 3 days in the office / 2 days from home
• Competitive salary
• Bonus
• Private medical insurance
• Dental insurance
• Travel and life insurance
• Excellent West London transport links

Interview Process:

We keep things simple and move quickly:

1. 30-minute video interview

2. Final interview + product demonstration

3. Quick decision

If you're a French or German-speaking graduate looking to build a career in SaaS, Customer Success and technology then APPLY NOW!!!