Head of Delivery/ Implementation – Agentic TMS
Head of Delivery/ Implementation – Agentic TMS
Are you looking for a real challenge? want to grow quickly?
***Polite Note: Freight forwarding experience – absolutely essential.***
Freight Technology | Build & Lead
In Partnership with Robert Half Ltd
Perm Role only
This is not another head of delivery/ implementation role. This is a chance to build the function from the ground up.
Join a well-backed, Agentic TMS business taking on the legacy platforms that have dominated freight forwarding for 30 years.
You’ll have real ownership, shaping the implementation strategy before the sale, owning every deployment through to go-live, building the methodology, and ultimately hiring and leading the team.
What you’ll own
- Build the entire implementation function from scratch.
- Own CARR → ARR conversion and go-live performance.
- Lead TMS implementations, data migration, integrations and UAT.
- Partner with Sales to win deals through credible deployment strategies.
- Drive customer adoption and build a scalable delivery team
What we need
- Freight forwarding experience – absolutely essential.
- Proven TMS/FMS implementation experience.
- Experience with platforms such as CargoWise, Magaya, Descartes, Riege or similar.
- Strong understanding of freight operations, integrations, EDI/API and data migration.
- Someone who has built processes from zero and wants genuine ownership.
Why this role?
You won’t be inheriting a function — you’ll be creating it.
You’ll have direct access to the leadership team, international customers, significant influence over product and delivery, and the opportunity to build a team around you as the company scales.
If you’re a freight forwarding implementation leader who wants to build something genuinely disruptive rather than manage another legacy operation, this is the opportunity.
APPLY NOW!!!