IT Director

Robert Half Technology are assisting a market leading PE-backed facilities organisation to recruit a Interim IT Director on an initial 8-12 month contract basis.

Objectives (8-12-Month Outcomes)

The Interim IT Director will be accountable for designing and executing a transformation roadmap, delivering tangible improvements across cost, service quality, resilience, and commercial value.

1. Digital Transformation & Value Creation

• Design and execute a clear, prioritised digital transformation plan aligned to the PE value-creation strategy.
• Translate technology initiatives into commercial outcomes (cost reduction, productivity, service improvement, scalability).
• Establish clear governance, milestones, and success metrics within the business.

1. Automation, AI & Process Efficiency

• Identify and deliver automation and AI opportunities that reduce manual effort, improve speed, and enhance customer and internal service experience.
• Simplify and streamline core business processes, removing friction and failure points.

1. Outsourced IT Review & Supplier Reset

• Conduct a rapid but thorough review of the current outsourced IT model (including Aura).
• Address poor service levels, slow response times, and lack of value for money.
• Redesign the sourcing strategy: renegotiate, replace, or re-tender providers as required.
• Deliver cost transparency, improved SLAs, and materially better service quality.
• Resolve issues around overpriced, second-hand equipment and long lead times.

1. IT Security & Risk Management

• Assess and remediate cyber and operational security risks.
• Ensure the business meets an appropriate level of security maturity for a PE-backed organisation preparing for exit.
• Put in place pragmatic, proportionate controls and incident response capability.

1. Data & Analytics Capability

• Improve access to reliable management information and analytics.
• Enable data-driven decision-making across the executive team.
• Define a realistic roadmap for analytics maturity aligned to business need.

1. IT Procurement & Commercial Control

• Establish disciplined IT procurement processes.
• Ensure technology spend is justified, benchmarked, and ROI-led.
• Introduce stronger commercial management of vendors and contracts.

1. Build a Fit-for-Purpose IT Function

• Design and implement an appropriate target operating model for IT, balancing in-house capability and outsourced services.
• Clarify roles, accountability, and governance.
• Upskill or reshape the existing IT Manager role as part of a sustainable future-state function.

1. Core Systems & Operating System Remediation

• Address critical system instability, including replacement of the unsupported operating system (in place since November 2015).
• Build a robust business case for change, clearly articulating risk, cost, ROI, and implementation roadmap.
• Reduce system failures and downtime, improving operational resilience.

1. Exit Readiness

• Ensure all initiatives support the broader objective of maximising valuation and exit readiness for summer 2027.
• Improve technology due-diligence readiness, documentation, resilience, and scalability.
• Leave behind a clear technology roadmap that extends beyond the interim engagement.

Profile Type

• Proven Interim IT Director / Technology Transformation Lead experience in PE-backed or highly commercial environments.
• Strong track record of fixing underperforming outsourced IT models.
• Commercially astute, able to build ROI-led business cases and challenge spend.
• Hands-on, delivery-focused, and credible at board and CEO level.
• Comfortable operating in ambiguity and moving at pace.

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