IT Project Manager

The Company

My client is a top 50 Managed Service Provider (MSP) in Europe, delivering fully managed IT services to a range of UK and global clients 24 hours a day, 365 days a year. With a proven track record of providing enterprise-grade support, security, and consulting solutions, they cater to mid-sized and growing businesses in the property, retail, financial services, and healthcare sectors. The company has experienced significant organic growth over the past five years, a trajectory further accelerated by strategic acquisitions.

The Role

We're looking for a Technical Project Manager to join a growing team. As a pivotal member of the Professional Services team, you'll be responsible for overseeing the delivery of multiple IT infrastructure, cloud, and architectural projects, ensuring they are managed effectively and exceed client expectations.

Reporting to the Head of Professional Services, you will be responsible for ensuring project scopes are tightly controlled and that projects are delivered on time, within budget, and to an outstanding level of quality. You'll support Project Engineers by coordinating resources, assisting with project plan development, managing stakeholder communication, and reporting on progress.

Key responsibilities include:

• Managing projects from initial planning to completion, ensuring all governance is followed.
• Working with Project Engineers to create project plans and define requirements.
• Developing strategies for risk mitigation and contingency planning.
• Scheduling project deliverables, goals, and milestones.
• Coordinating with third-party suppliers to ensure successful project delivery.
• Managing internal and external stakeholder expectations through clear communication.
• Ensuring projects are completed on time, within budget, and in line with quality standards.

Your Profile

You are an experienced and enthusiastic Project Manager from the MSP IT sector. You possess a strong technical background and a proven ability to lead projects with a meticulous attention to detail.

Required Attributes:

• Strong technical knowledge of common IT product stacks.
• Demonstrated leadership skills in project management.
• Exceptional organisational, presentation, and customer service skills.
• Outstanding written and verbal communication skills.
• A motivated approach to delivering excellent customer service.
• The ability to engage with stakeholders at all levels, from technical teams to senior management.
• Calm under pressure and a good decision-maker.

Desirable Skills & Certifications:

• Formal project management certification (PMP, PRINCE2, or similar).
• Strong presentation skills.

Salary & Benefits

This Role will pay up to £55,000 plus benefits

The client also have offices in Essex, Midlands and the South of England and wold consider candidates from all of those locations.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.