Infrastructure Engineer

Contract Infrastructure Engineer

Role: Infrastructure Engineer

Contract Length: 3 Months

Location: Basingstoke

On Site Requirements: Hybrid

Full time working Monday to Friday

Overview

We're looking for an Infrastructure Engineer to join my client based in Basingstoke. This is a varied, hands-on role combining BAU support, infrastructure management, and modern workplace project delivery. The role requires a trusted engineer who can work across on-premise infrastructure, cloud services, and customer-facing technical delivery.

Key Responsibilities

- Act as the 2nd/3rd line escalation point for complex technical issues.

- Support and maintain on-premise infrastructure, including servers, networks, and data centre environments.

- Work closely with 1st line support to resolve tickets, provide guidance, and ensure smooth handovers.

- Troubleshoot and resolve customer issues across a wide range of systems and applications.

- Manage older or inherited cases, ensuring timely resolution and excellent communication.

- Liaise directly with customers, providing clear communication and technical reassurance.

Skills & Experience

- Strong background in 2nd/3rd line support within an infrastructure-focused role.

- Experience with Windows Server, Active Directory, Azure AD, M365, and Intune.

- Understanding of data centre environments, networking fundamentals, and security best practice.

- Ability to manage both BAU workload and projectbased tasks.

- Confident working directly with customers and handling sensitive access.

- Strong troubleshooting, documentation, and communication skills.

- Due to the amount of liaising with clients and customers MSP experience would be advantageous

If this is of interest please reach out ASAP

Contract Infrastructure Engineer

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