It Support Technician
Contract Opportunity: 1st & 2nd Line IT Support Engineer
Role: 1st & 2nd Line IT Support Engineer
Location: Oxfordshire
Rate: Competitive Daily Rate
Working Pattern: Full Time
My client is looking for an experienced 1st & 2nd Line IT Support Engineer to join their IT department. This is a hands-on support role, providing technical assistance to users while helping to maintain and support the organisation's IT environment.
Key Responsibilities
- Provide 1st and 2nd line technical support across hardware, software and network-related issues
- Install, configure and troubleshoot hardware, software and corporate devices
- Support user on-boarding and off-boarding, including account setup, identity management and hardware preparation
- Troubleshoot workplace technologies, with a strong focus on:
- Active Directory
- Exchange
- Windows
- Microsoft 365 (M365)
- Provide basic networking support and troubleshooting
- Provide IT support to both office-based and remote users
- Work effectively both independently and collaboratively as part of a wider IT team
About You
You will have previous experience in a 1st and/or 2nd Line IT Support role, with strong troubleshooting skills and a practical, user-focused approach. Experience supporting Microsoft-based workplace environments is essential.
My client is looking to move quickly on this opportunity. If you are interested, please get in touch with an up-to-date CV as soon as possible.
Contract Opportunity: 1st & 2nd Line IT Support Engineer
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