Junior IT Analyst
Robert Half Technology are assisting a growing life sciences organisation to recruit a Junior IT Analyst on a contract basis. London based, 5 days per week onsite.
Role * The Junior IT Analyst will provide first-line technical support to end users across the business, ensuring timely resolution of IT issues. * Assist with the administration and maintenance of IT systems, including user account management and access controls. * Support onboarding and offboarding processes, including setting up user accounts, hardware, and permissions. * Monitor and respond to service desk tickets, escalating issues where appropriate. * Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. * Assist in maintaining IT documentation, processes, and knowledge base articles. * Support the wider IT team with ongoing projects and system improvements. * Ensure compliance with company IT policies and security standards.
Profile * The Junior IT Analyst will have 6-12 months of experience in an IT support or similar role. * Hands-on experience with Active Directory, Microsoft, and Office 365. * Basic understanding of Windows operating systems and desktop support. * Strong troubleshooting and problem-solving skills with a proactive mindset. * Good communication skills with the ability to support non-technical users effectively. * Strong attention to detail and willingness to learn in a fast-paced environment. * A genuine interest in developing a career within IT support and infrastructure.
Company * Innovative life sciences organisation based in London * 5 days per week onsite working environment * Collaborative and fast-paced culture with opportunities for learning and development
Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training.
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