Junior IT Support

Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract.

Role:

• Provide 1st line technical support to staff (in-person, email, or remote)

• Troubleshoot and resolve hardware, software, and network issues

• Set up and configure laptops, peripherals, and user accounts for new employees

• Maintain asset registers and inventory of IT equipment

• Assist in managing IT ticketing system and ensuring timely resolution

• Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools

• Document technical procedures and FAQs for internal use

• Assist with basic administration of IT systems and security protocols

• Escalate more complex issues to senior IT staff or external providers as needed

Profile:

• Strong interest in IT and technology with a desire to learn and grow

• 1 year experience in a similar role (internship, freelance, part time, or full-time)

• Familiarity with Windows and macOS operating systems

• Good understanding of Microsoft 365 applications

• Excellent communication and interpersonal skills

• A proactive, solution-oriented mindset

• Ability to work independently and collaboratively in a dynamic environment

Organisation:

• Initial 6-month fixed-term

• London-based, 5 days per week (on-site)

• £25,000 - £27,500 per annum, dependent on experience

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