Senior Business Systems Analyst

Senior Business Systems Analyst (Salesforce) - Cambridge

Hybrid Working - 2 days a week in the office

£65,000 -£77,000 + Bonus & Benefits

Our client who is a fast scaling global SaaS business seeking a highly capable and forward-thinking Senior Business Systems Analyst to join its Business Systems team.

This role plays a critical part in shaping, optimising and scaling the systems that underpin international SaaS operations. Acting as a trusted partner to Finance, Sales, Marketing, Customer Success and Operations, the successful candidate will translate complex business challenges into robust, scalable and data-driven solutions.

In addition to core responsibilities, the role includes line management of a Junior Business Systems Administrator, providing mentorship, workload oversight and day-to-day guidance to ensure high-quality delivery and professional development.

The Role

Business Analysis & Process Optimisation

• Partner with senior stakeholders to gather and define functional and technical requirements

Salesforce Administration (Core Requirement)

• Own and manage day-to-day Salesforce administration, including configuration, Flows, reporting, data management and permissions

Systems Ownership & Integrations

• Contribute to the optimisation of business systems including Oracle NetSuite, Celigo integrations, Atlassian tools, Power BI and Power Automate

Data, Reporting & FP&A Support

• Analyse operational and financial data to generate actionable insights

User Support & Line Management

• Provide high-quality 2nd-line technical and functional support

The Ideal Candidate

• 4+ years' experience in a Business Systems Analyst, Salesforce Administrator or similar systems-focused role within a SaaS or technology organisation
• Strong hands-on Salesforce configuration experience (Administrator certification preferred)
• Demonstrable FP&A experience, including budgeting cycles, forecasting and KPI reporting (highly beneficial)
• Strong analytical and problem-solving capability
• Excellent stakeholder engagement and communication skills
• Experience documenting processes, specifications and workflows
• Highly organised, with the ability to manage competing priorities

Desirable experience includes Oracle NetSuite administration, Celigo integrations, Atlassian tools, Power BI, Power Automate and API-based system integrations.

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