Senior CRM Solution Architect (Salesforce / Dynamics)

Top Investment Manager | Perm Role | Hybrid (Central London - 3 days office / 2 days remote) In partnership with Robert Half Ltd

Join an elite investment manager undergoing a major technology transformation. You will take ownership of the end-to-end architecture for a strategic CRM programme, shaping the future of how the business manages clients, data, and integrations across the enterprise.

This is a high-impact role where you will define, design, and govern a modern CRM ecosystem that is scalable, secure, and built for long-term growth.

Architecture Ownership

• Design end-to-end CRM architecture (MUST HAVE EITHER Salesforce or Microsoft Dynamics)
• Ensure alignment with enterprise standards, security, and governance
• Create scalable, maintainable, future-proof solutions
• Own architecture documentation and system mapping

CRM Migration & Delivery

• Lead CRM migration strategy (data mapping, cleansing, validation, reconciliation)
• Define configuration vs customisation approach
• Ensure smooth transition with minimal business disruption
• Establish CRM as a single source of truth

Integration & Platform Design

• Design integration architecture across CRM and enterprise systems
• Reduce legacy complexity and technical debt
• Ensure seamless interoperability across platforms
• Hands-on exposure to:
  • Node.js (APIs and backend services)
  • Vue.js (front-end / CRM workbench applications)

Leadership & Governance

• Translate business requirements into technical solutions
• Act as technical authority across product, engineering, data, and operations
• Define and enforce architecture standards and guardrails
• Ensure best practice across DevOps, testing, and deployment

• 5+ years in solution architecture or senior system design roles
• Strong Salesforce or Microsoft Dynamics CRM experience (must have one)
• Proven CRM migration and enterprise implementation experience
• Strong integration architecture background across multiple systems
• Experience with Node.js and Vue.js in enterprise environments
• Strong understanding of APIs, data structures, and system design
• Excellent stakeholder management in complex organisations

This is a rare opportunity to define the architecture of a mission-critical CRM platform at the heart of a leading investment business. You will have real influence over technology direction, integration strategy, and long-term platform design.

• Highly competitive salary
• High bonus
• 25 days holiday
• Pension
• Gym flex

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