Technical Support Analyst
Robert Half has partnered with a distribution company based in Park Royal looking for a Technical Support Analyst to join the technology team.
You'll be the first line of support for systems, infrastructure and end users; handling everything from day to day troubleshooting to on boarding new starters and managing access, hardware and security.
This is a hands on role where strong technical knowledge, clear communication, and a methodical approach to problem solving really matter.
This role allows for lots of progression and with it being a smaller team it gives you lots of exposure.
Key Requirements:
- 2+ year's experience in a 1st line IT support or service delivery role
- Strong Windows Office 365 troubleshooting skills
- Good networking knowledge for user connectivity
- Experience with Active Directory
- User permissions and device setup
- Confident communicator who can engage at all levels Proactive, organised, and comfortable working independently or as part of a team
Role: Technical Support Analyst
Location: Park Royal (5 days a week on site)
Salary: £28,000 - £33,000 + 10% Bonus
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