End User Computing Engineer 3 Months Inside IR35 £325 per day

This is a great opportunity to join a forward-thinking public sector organisation as an End User Computing Engineer. You'll play a key part in delivering a secure, modern and high-performing digital workplace for hundreds of users. Working within a progressive Digital, Data and Technology directorate, you'll use your expertise in Microsoft 365, Intune, cloud technologies and enterprise applications to drive service improvements, automation and an exceptional user experience.

End User Computing Engineer (2ND LINE SUPPORT) Salary: up to £325 per day (inside IR35)Location: Manchester (3 days onsite)

This is a great opportunity to join a forward-thinking public sector organisation as an End User Computing Engineer. You'll play a key part in delivering a secure, modern and high-performing digital workplace for hundreds of users. Working within a progressive Digital, Data and Technology directorate, you'll use your expertise in Microsoft 365, Intune, cloud technologies and enterprise applications to drive service improvements, automation and an exceptional user experience. You'll collaborate closely with Cloud Engineering, Application Support and other specialist teams to deliver robust, future-proof solutions. The role offers flexible working, including three days onsite in Manchester.

You'll ensure colleagues have a secure, reliable and seamless digital experience. This includes expert-level support across devices, applications and cloud services, with ownership of Microsoft 365 and Intune configuration. You'll troubleshoot complex issues, support project work, optimise endpoint security, document processes, and share knowledge with first line teams. The role is varied, covering device lifecycle management, cloud integrations, automation initiatives and supplier engagement.

Responsibilities include:

• Provide advanced second line support for Windows 10/11, macOS/iOS, Teams Rooms, Microsoft 365, Intune, Autopilot, VPNs, networking and virtual desktops.

• Manage full end-user device lifecycle: provisioning, configuration, patching, compliance and decommissioning.

• Lead Intune and Autopilot tasks including app deployment, device policies, conditional access and security baselines.

• Administer Microsoft 365 services: Exchange Online, SharePoint Online, Teams, OneDrive, Defender, Entra ID and Azure Virtual Desktop.

• Contribute to Azure identity, security and virtual desktop improvements.

• Deliver automation using PowerShell and other tools to streamline operations.

• Support business-critical apps such as Dynamics 365, Power Platform, SharePoint and cloud SaaS.

• Manage application deployments, upgrades, testing and troubleshooting.

• Support backup, disaster recovery and device recovery processes.

• Produce documentation, knowledge articles and training materials.

You'll have strong hands-on experience in complex end user environments, with deep knowledge of Microsoft 365, Intune and modern endpoint management. You'll be skilled across Windows and Apple platforms, comfortable working with Azure-based services and confident automating tasks with PowerShell. Clear communication, problem solving, customer focus and collaboration are essential.

You will demonstrate:

• Experience delivering advanced second line support in DDaT/ICT environments.

• Strong Intune and Autopilot expertise, including compliance, MDM and endpoint security.

• Proficiency in Windows 10/11 and macOS/iOS, plus modern management practices.

• Experience administering Microsoft 365 (SharePoint, Teams, Exchange, telephony, Teams Rooms).

• Knowledge of Active Directory, Entra ID, GPOs and conditional access.

• Experience with SaaS/cloud apps including Dynamics 365, Power Apps and SharePoint solutions.

• Understanding of Azure Virtual Desktop, cloud identity and server fundamentals.

• Good grasp of networking (Wi-Fi, VPN, DNS, DHCP, routing).

• PowerShell scripting for automation and reporting.

• Strong analytical, organisational and prioritisation skills.

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