IT Technical Product Manager - Planview

A global insurance broking and risk advisory group, listed on the NYSE and one of the largest professional services groups in its sector worldwide. Operations span more than 130 countries, with a significant UK and Ireland footprint and a global IT function headquartered in New York. Planview is one of the firm's strategic enterprise platforms, used across the group for five-plus years to manage portfolio financials, project status, capacity, and a wide range of programme data.

This is a hands-on Technical Product Manager role owning the Planview platform across the UK and Ireland stakeholder group, sitting in IT and working in close partnership with a senior peer Technical Product Manager based in New York. You will own platform configuration, the development backlog, integrations, and the relationship with a global user base. You will not own the long-term strategic roadmap in isolation, the New York peer carries that, but you will own the operational and tactical side: weekly development item reviews, configuration changes, stakeholder communication, and translating user requests into prioritised work.

This is explicitly not a support role. Future vision and roadmap thinking are part of the brief, with scope to grow into the strategic side over time.

• Own day-to-day configuration and administration of Planview Enterprise One / PPM across the UK and Ireland user base
• Run weekly development item reviews with stakeholders and the wider team, prioritise the backlog and shape what gets built
• Translate stakeholder requests and pain points into clear, prioritised platform changes
• Work in close partnership with the senior Technical Product Manager in New York on roadmap, peer review and major changes
• Manage integrations and data flows between Planview and finance, HR, BI and downstream systems
• Communicate clearly to a global user base, with most active stakeholders in the UK and Ireland
• Support adoption, training, release communications and continuous improvement of the platform

• 3 to 8 years hands-on with an enterprise PPM platform: Planview Enterprise One / PPM strongly preferred, Clarity PPM, Planisware, or ServiceNow SPM also welcome
• Hands-on platform configuration: workflows, custom fields, security, templates and lifecycle rules
• Strong communicator, able to translate technical details to business audiences and the reverse
• Experience running stakeholder-facing meetings (backlog grooming, prioritisation, change forums)
• Comfortable working with integrations, APIs and downstream BI or finance systems
• Self-directed and confident managing a globally distributed user base

• Financial services, insurance or professional services background
• Planview Administrator or Implementer certification
• SAFe, PMP, or Agile/Scrum certifications
• SQL or Python for data validation and reporting

• Excellent communicator, the most important quality for this hire
• Pragmatic and structured problem solver
• Comfortable being put in front of senior stakeholders to make the case for the platform
• Curious about the product and motivated to build deep platform expertise
• Collaborative, particularly across time zones with the New York peer

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates