Lead ServiceNow Developer - 12 month FTC contract

This is a 12 month FTC contract role to a public sector client. You can work hyrbid in London (2 days per week in London office) or remote in the UK (visit London office once every two month).

Our client is about to deploy ServiceNow platform and looking for a team of 6 Lead ServiceNow Engineers that could do hands on Javascript development to join and kick off the project.

Key Job Reuquirement:

• Strong experience in ServiceNow development, across ITSM, ITOM, or CSM modules.
• Experience in developing Scoped applications
• Proficiency in JavaScript, Glide scripting, and ServiceNow's development tools.
• Experience delivering and maintaining integrations using REST and SOAP APIs.
• Sound knowledge of ITIL processes and ServiceNow SDLC.
• Demonstrated ability to lead teams and mentor others in technical practices.
• Experience of working in large-scale, multi-team environments with legacy integration.

Key Responsibilities

• Lead the development and configuration of ServiceNow platforms, covering ITSM, ITOM, and CSM modules.
• Collaborate with Technical Architects and Product Managers to define long-term technical roadmaps and service strategies.
• Ensure all development aligns with engineering standards and platform governance.
• Oversee integrations using REST/SOAP APIs and help modernise connections to heritage systems.
• Line manage and coach junior and mid-level developers, supporting their professional development.
• Guide the team in backlog refinement, story estimation, and sprint planning.

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