ServiceNow Developer

Job Description

* Expertise in multiple ServiceNow Applications
* ITSM (Incident, Problem, Request, Change), Portal/Employee Centre, Virtual Agent
* HRSD
* Security Incident Response and Vulnerability Management
* ServiceNow CMDB configuration
* Workflow Configuration
* Item Designer Configuration
* Integrations
* Service Portal Configuration
* Data loads/transform maps
* Deployment via update sets and unit testing
* Delivery of technical documentation
* ServiceNow Architecture
* MID server implementation and configuration experience
* Scripting (Java/SQL/HTML/CSS/XML/SOAP/REST)
* Contributing to the continuous improvement of development processes and methodologies
* SDLC and associated methodologies followed
* Issues resolved or escalated in a timely manner in alignment with SLA
* Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code commentsand clear code.
* Ensure customer impacts are assessed and addressed in the design and delivery of solutions
* Proactively build and maintain strong and effective working relationships with key stakeholders
* Analyse business requirements, design and implement solutions
* Complete impact analysis, determine test coverage requirements
* Ensure appropriate support to the end users during UAT and Postproduction Testing.
* Perform implementation, handover and support activities as required

You will need to be able to display you have the following qualifications and experience:
* Experience with Washington is preferred, must be a qualified Admin and hold implementation certification
* Broad knowledge of software development life cycle processes
* Relational database and SQL development experience
* Knowledge of Agile methodology
* Knowledge of ITOM would be beneficial

We are committed to creating an inclusive recruitment experience.If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at (see below) to discuss further.