Software Asset Manager

A leading financial services organisation is seeking a highly organised and compliance-focused Software Asset Manager to drive the transformation and maturity of its Software Asset Management (SAM) function across the EMEA region. This is a strategic role covering software governance, compliance, tooling, lifecycle management, and audit readiness within a regulated environment.

Key Responsibilities Software Asset Lifecycle Management

• Develop and maintain software lifecycle policies, processes, and standards.

• Oversee the full lifecycle of software assets: procurement, deployment, usage tracking, renewals, and retirement.

• Maintain a centralised and accurate software inventory using SAM tools (e.g., ServiceNow) and integrate with procurement/finance systems.

• Ensure software usage aligns with licensing entitlements and vendor agreements.

• Build and manage a comprehensive entitlement repository.

• Ensure SAM practices comply with internal policies and external regulatory standards (SOX, GDPR, PRA/FCA etc.).

• Lead and coordinate internal and vendor software audits.

• Implement and maintain controls to prevent unauthorised software usage.

• Prepare accurate licence and compliance documentation for audit purposes.

• Support procurement and business owners with vendor engagement, contract reviews, renewals, and true-ups.

• Work with procurement and legal teams to secure cost-effective licensing agreements.

• Track contract timelines to ensure timely renewals and compliance.

• Analyse utilisation data to identify cost-saving opportunities and under-used licences.

• Support software rationalisation and re-harvesting initiatives.

• Produce clear dashboards and reports covering utilisation, compliance, and software spend.

• Recommend improvements to procurement, deployment, and decommissioning processes.

• Work closely with procurement, finance, and IT operations on asset procurement and budgeting.

• Monitor utilisation and identify opportunities for redeployment or optimisation.

• Provide training and guidance to teams using SAM processes and tools.

• Strong knowledge of ITIL practices related to Software Asset Management.

• Proven understanding of software licensing models (SaaS, subscription, perpetual, cloud).

• Excellent analytical and problem-solving skills.

• Experience delivering SAM-related projects in a large, complex organisation.

• Strong communication skills and ability to work with both technical and non-technical stakeholders.

• Exceptional attention to detail and accuracy in reporting.

• Experience working with SAM tools such as ServiceNow, Flexera, or Snow.

• Bachelor's degree in IT, Computer Science, or similar.

• Certifications such as ITIL Foundation, CSAM, CITAM or ISO 19770.

• 5+ years' experience in SAM roles within financial services or other regulated environments.

• Strong understanding of software audit processes and financial management of software assets.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates