Account Director

About the Company

Play a pivotal role in a high-growth, insight-led managed services business with a strong market reputation. Join a people-first organisation recognised as a Great Place to WorkTM.

About the Role

This is a high-impact, commercially focused Account Director position responsible for driving both account growth and new business acquisition. You will operate as a trusted advisor to clients, combining strategic account management with consultative sales to deliver measurable outcomes and long-term partnerships.

Responsibilities

• Account Management
• Own and develop senior stakeholder relationships across key client accounts
• Identify and execute opportunities for upselling and cross-selling
• Create and deliver strategic account growth plans
• Lead client meetings, presentations, and commercial negotiations
• Ensure high levels of client satisfaction, retention, and long-term value

• New Business Development
• Identify, prospect, and convert new client opportunities aligned to business strategy
• Build and manage a strong pipeline of qualified opportunities
• Lead end-to-end sales cycles including discovery, solution design, proposal creation, and closing

• Sales Leadership & Collaboration
• Develop tailored, value-driven solutions to meet client challenges
• Produce compelling proposals and commercial models
• Accurately forecast revenue and report on pipeline performance
• Collaborate closely with delivery, marketing, and leadership teams
• Ensure seamless transition from sales to delivery for new client onboarding

Qualifications

• Proven experience in B2B sales, account management, and new business within the Managed Services (MSP) sector
• Strong track record of growing existing accounts while securing new clients
• Excellent commercial acumen and negotiation capability
• Ability to build and influence relationships at senior stakeholder level
• Experience managing complex, consultative sales cycles
• Strong presentation, communication, and organisational skills
• Effective pipeline management and forecasting experience

Required Skills

• In-depth understanding of the managed services competitive landscape
• Experience working in a technology-led or IT services environment

Preferred Skills

• Results-driven with a strong commercial mindset
• Relationship builder and trusted advisor
• Strategic thinker with a proactive approach
• Resilient and comfortable in a target-driven environment
• Collaborative and team-oriented

Pay range and compensation package

Benefit from a competitive package, professional development opportunities, and clear progression pathways.

Equal Opportunity Statement

If you’re a commercially driven Account Director looking to make a tangible impact in a growing, people-focused organisation, we’d love to hear from you. Apply today or get in touch for a confidential discussion.