Visitor Experience Manager

Company Description

Robiquity is a technology consultancy specialising in low-code and AI solutions.

We are based on Atherton Street in Manchester City Centre and we're looking for a new Visitor Experience Manager to welcome our staff and clients. The role is on-site Monday - Friday and will involve front of house duties combined with a variety of business and event support.

Your opportunity

We are seeking an enthusiastic, friendly and detail-orientated Visitor Experience Manager to undertake a wide array of business support activities including:

• Office access and security
• Reception duties and liaising building management/suppliers
• Welcoming guests and providing refreshments
• Office stock provision and organising weekly online deliveries
• Event support including management of catering
• Finance administration including travel and accommodation support
• Management of cleaning contract
• Sales administration support

This is a busy and active role which would suit a self-starter with an excellent eye for detail and a welcoming personality. This role is front-of-house at Robiquity and works closely with both the Sales, Marketing and People teams to ensure that employee and visitor experience is exceptional.

To be successful in this role you will have:

• Experience of providing an effective customer service
• A welcoming and engaging personality
• Experience of working in a business support function
• Proficiency in Microsoft Office suite
• Strong communication including written skills

The ideal candidate will be able to effectively coordinate meetings and other office events. They will be comfortable answering inbound phone calls, distributing and handling outgoing mail including couriers.

The role requires being available to work from the Manchester office 5-days per week from 9 am - 5pm and may involve sourcing other temporary meeting/office facilities on an ad-hoc basis.

Benefits

This is an opportunity to join a company that will invest in you and your career. We offer a competitive salary, opportunities for growth and development and a fantastic team culture that you will love working in. Additional benefits will include:

• Salary sacrifice pension
• Enhanced Maternity/Paternity Pay
• Annual company bonus of up to 10%
• Private health cover through Vitality
• Eyecare through Specsavers
• Life assurance through Zurich (salary x4)
• Employee Assistance Programme
• Independent Financial Advice from our FSA
• Study leave for relevant professional qualifications
• Advocacy days for charity and professional networking
• Employee led clubs, activities and charity event sponsorship
• Microsoft training through ESI
• Paid exams and certifications

We are embarking on an incredible journey. Are you ready to join us?