2nd Line Support Engineer (SC Cleared)

2nd Line Support Engineer (Active SC Clearance Required)

📍 Cheltenham (5 days onsite)

📄 Initial 3-month contract

💼 Inside IR35

💰 £250 per day

We’re supporting a key consultancy client delivering a large-scale Windows 10 → Windows 11 migration programme and are looking for a 2nd Line Support Engineer with active SC Clearance to join the team on-site in Cheltenham.

Key experience required:

• Strong 2nd line support background (desktop / EUC environment)
• Hands-on experience supporting Windows 10 & 11 environments
• Active Directory (user admin, group policy, troubleshooting)
• Exposure to Azure / M365 environments (desirable)
• Strong communication skills – ability to support users face-to-face

Role overview:

• Supporting users through device upgrades and migration activities
• Troubleshooting desktop, hardware, and access issues
• Working closely with project teams to ensure smooth rollout
• Providing on-site, high-quality user support throughout