Apprentice - Digital Support Technician
A Level 3 Apprentice - Digital Support Technician is required. This is an exciting opportunity to join Digital Services as an Apprentice - Digital Support Technician until March 2026 where you will gain experience working within the Business Application Support Team within the Councils Digital Services. Duties include: working under direction and being involved in identifying and responding to issues- including the logging and updating of incidents.
Role
- Working under direction and being involved in identifying and responding to issues. This will include the logging and updating of incidents
- Communicating (Face to Face, email and telephone) with users of systems and technological devices such as Mobile Phones, Laptops/Tablets, Printers
- Diagnosing problems and providing end user application support
- Carrying out basic systems administration tasks on a database system including managing user accounts, system testing and making changes to the system to meet the needs of users
- Assisting in the delivery of projects/activities
Training
- Digital support technician Level 3 Appreticehip Standard
- Work Place.
- Possible progression to a Level 4 qualification.
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- REMIT GROUP LIMITED
- Working Week
- Monday to Friday 9am to 5pm times may vary.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 12th June 2024
- Start Date
- Sunday, 30th June 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Logical
- Initiative
Qualifications
- Maths GCSE or equivalent, grade 9-4 or A*-C (Desired)
About the Employer
Rotherham Metropolitan Borough Council
Rotherham Council employ almost 5,000 people to provide essential services to our 260,000 residents. It also has an important role in working with other providers of public services across Rotherham for residents and 100,000 people who work in Rotherham. You could become part of a team that makes a difference.
- Company
- Rotherham Metropolitan Borough Council
- Location
- Riverside House, Main Street, Rotherham, South Yorkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £12,313.60
- Posted
- Company
- Rotherham Metropolitan Borough Council
- Location
- Riverside House, Main Street, Rotherham, South Yorkshire, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £12,313.60
- Posted