Productivity Applications - Docusign Implementation - Banking
Productivity Applications - Docusign Implementation - Banking
This is an exciting opportunity for a Platform Engineer to join the Modern Workplace team of a Challenger Bank. We are looking for someone with strong experience with the implementation, support and development of 3rd party applications and services. You will be coming into a crucial role, focusing on Productivity Applications and assisting the Bank's colleagues discover the various capabilities available to them that will improve their productivity and be more efficient in their day to day activities.
Main Responsibilities
- To undertake the technical configuration and development of solutions within the Productivity Apps portfolio as per defined requirements
- Aiding in the design of new services and capabilities within the portfolio against business requirements
- Ensure the life cycle of the solutions within the portfolio is maintained, an evergreen methodology being applied where applicable and available, End to End Platform Lifecycle Management
- Administering configuration changes and introducing incremental change to services in business as usual support
- Become a subject matter expert for Productivity Apps to colleagues in the UK
- Support in the ongoing development and circulation of best practise behaviours to help colleagues gain the most from the capabilities available to them
- Communicate with colleagues and stakeholders where to provide instruction, guidance or requesting feedback
- Gathering and presenting relevant MI for stakeholders to support data driven prioritisation
- Stay current with all things Productivity Apps, recognising opportunities to add business value where possible, reviewing roadmaps and planned releases for the solutions within the portfolio
- Supporting the Platform Owner of Productivity Apps with status updates for reporting purposes
- Liaise with Handelsbanken's Group function for delivery of Group managed applications and services
- Supporting the Platform Owner and Delivery Lead of Productivity Apps with status updates for reporting
Ideal Candidate
- Experience in the implementation, support, development and API integration of Docusign with other 3rd party applications and services
- Experience in the use of Microsoft365 solutions including but not limited to SharePoint Online, Planner and Forms
- Ongoing support and maintenance of the solutions and services with Productivity Apps as they are introduced to colleagues in the UK
- Excellent troubleshooting and problem solving skills.
- Experience of dealing with incident, problem and change management processes to provide a support service for users receiving 2nd and 3rd line Incidents and Work Requests from Service Desk
- An understanding of the technical environment(s) required for these tools would be beneficial.
Interested? Please Apply!
Productivity Applications Productivity Apps Platform Engineer Systems Engineer DevOps Engineer Infrastructure Engineer 3rd Party Applications 3rd Party Services API Integration Microsoft 365 SharePoint Online Planner Forms Docusign Digital Signature