Packaging Engineer
Job summary
The Packaging Engineer will be responsible for supporting the delivery oftechnical excellence in their field of specialism and assisting the DevOpsSpecialist in ensuring that all systems are optimally configured to provide a high-quality service to all RBH end users. The postholder will mainly beresponsible for undertaking the configuration, management andmaintenance of all hardware and software components of RBH's network and infrastructure.
You will work within the infrastructure team collaborating with ServerEngineers, Devops Engineer and Device Engineer.
You will work specifically with the Devops Engineer, to lead on the software packaging capability for the organisation.
Together you will provide technical specialties and provide technicalexpertise in application packaging and supporting technologies.
Main duties of the job
- Provide software application packaging services to end users and deliver applications to end users that meet RBH deployment strategy and security policies.
- Work in a collaborative manner with other DDaT colleagues to deliver tasks successfully.
- Plan, configure, manage and maintain all hardware and software components of specialist area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner.
- Maintain the security and integrity of all systems related to specialist area including managing all user access rights and implementation of any necessary backup regimes and other disaster recovery procedures.
- Providing technical and administrative support for specialist systems, including the production of system specification documentation and the production of relevant procedures and protocols.
- Monitoring and managing system performance, capacity and growth, providing advice on necessary upgrades and replacement of hardware and software to maintain the reliability of the systems. Implement hardware changes and upgrades and database upgrades and migrations to maintain system performance and growth capacity.
- Ensuring compliance with Trust guidelines and other relevant policies.
- To maintain awareness of technical developments and research new technologies with a view to providing advice to DevOps Specialist on suitable deployment strategies for RBH.
About us
Diversity makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job description
Job responsibilities
- Provide software application packaging services to end users and deliver applications to end users that meet RBH deployment strategy and security policies.
- Work in a collaborative manner with other DDaT colleagues to deliver tasks successfully.
- Plan, configure, manage and maintain all hardware and software components of specialist area to deliver optimum system availability to users, and ensuring all supplier provided patches and upgrades to the operating system, database, tools and utilities are applied in a timely manner.
- Maintain the security and integrity of all systems related to specialist area including managing all user access rights and implementation of any necessary backup regimes and other disaster recovery procedures.
- Providing technical and administrative support for specialist systems, including the production of system specification documentation and the production of relevant procedures and protocols.
- Monitoring and managing system performance, capacity and growth, providing advice on necessary upgrades and replacement of hardware and software to maintain the reliability of the systems. Implement hardware changes and upgrades and database upgrades and migrations to maintain system performance and growth capacity.
- Ensuring compliance with Trust guidelines and other relevant policies.
- To maintain awareness of technical developments and research new technologies with a view to providing advice to DevOps Specialist on suitable deployment strategies for RBH.
- Responsible for maintaining own specialist skills with appropriate professional training.Packaging Engineer
- Carry out support and service to all customers during the agreed working hours, including any out of hours working.
Person Specification
Qualifications
- Educated to degree level in relevant subject
- Equivalent level of experience of working at a similar level in specialist area
- Demonstrate qualification and expertise in software packaging
- Knowledge and qualification of standard technologies such as SCCM, AppV and MSIX AppAttach
- Formal technical qualification, e.g. MCSE or equivalent
- Leadership qualification
- Customer service qualification
Experience
- Proven experience of being able to speak credibly and authoritatively to technical and non-technical audiences and assimilate technical language quickly and effectively
- Knowledge and experience of the delivery of clear communicator with excellent writing, report writing and presentation skills
- Experience of being able to construct and deliver clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of excellent customer service skills
- Proven experience of improving services and performance for end users
- Experience of software packaging using industry standard tools such as Flexera Admin Studio and deployment of legacy Windows applications and UWP using SCCM or Intune
- Experience of working within a healthcare environment
- Experience of working within a busy, fast moving digital environment
Skillss, Knowledge & Abilities
- Ability to communication on complex matters and difficult situations, requiring persuasion and influence
- Ability to nurture key relationships and maintaining personal networks
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Good planning and risk management skills, with the ability to pre-empt potential issues and mitigate effectively to stop system disruptions occurring
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital Main Site
Craven Road
Reading
RG1 5AN
United Kingdom
Employer's website
https://www.royalberkshire.nhs.uk/