Quality Assurance Manager

Job summary

The QA Manager is a key member of the Digital Data & Technology (DDaT) team, adding value for our patients through improving and developing digital services across the Trust and wider health and care system. The role ensures that all new or updated systems are tested to agreed standards and are accepted before implementation in the live environment. The role is responsible for ensuring product and quality control is up to standard and will be responsible for the day-to-day management of QA/Testing team. They will lead and coordinate the testing of applications and integration testing on clinical and corporate applications; managing the testing team and producing and monitoring key performance indicators, with relevant reporting to improve and embed the system quality.

The role has a strong client focus, manages complex and sensitiveinformation, liaises and communicates with clinical and non-clinical staff to ensure quality standards are met for any changes deployed. They willadvocate for QA best practices and lead initiatives such as automation.Use highly developed project and programme planning skills and budgeting experience to ensure that digital QA delivers within the overall Trust's vision.

Main duties of the job

o Define the appropriate testing methodologies and tools, including automated, manual, regression, performance, and security testing, to meet project and programme requirements.o Oversee resource allocation, capacity planning, and performance management within the QA team.o Develop risk mitigation strategies and coordinate with other senior leadership to ensure that potential impacts are well understood and managed.

Manage and lead the Quality Assurance team to ensure that all products, services, and systems meet or exceed customer expectations and industry standards.o To develop and implement the Trust's Data Quality and Assurance Strategy and the Data Assurance Programme in accordance with both national initiatives and local requirements to improve data quality.o To develop, agree and monitor Data quality indicators and Data quality issues in support of the DQ and assurance strategy.o To assess, prioritise and formulate solutions to DQ issues and negotiate realistic and effective implementation of those actions.o To act as the Trust expert in data quality by applying in depth knowledge of internal and external data requirements, data flows and impact.o To ensure the establishment and effective functioning of DQ groups and committees as set out in the DQ strategy.o To establish effective DQ groups and committees as set out in the DQ strategy including engaging Executive Directors and other senior staff.

About us

Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

We support flexible working wherever possible, with requests considered on an individual basis taking into account service requirements, operational needs and the requirements of the role.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.