Server Engineer
Job summary
The Server Engineer (SE) role is a technical position.
The role requires an extensive knowledge and experience of WindowsServer operating systems, Microsoft Hyper-V/Azure/365, server andstorage hardware in an enterprise environment. A good workingunderstanding of networking technologies is also required.
This role requires knowledge of the following technologies and/orskills: *o Virtualized environments such as Microsoft Hyper-Vo Active Directory, DNS, DHCP, WSUS, DFS GPO's etc...o Office 365 (SharePoint, Teams, Exchange Online)o Mail & Web filtering toolso Windows Server & Exchangeo VPN applications such as Microsoft Direct Access or Always onVPNo Remote Desktop Serviceso Backup and recovery tools such as Microsoft DPMo Antivirus - Sophos, Windows Defendero Microsoft SQL Servero Microsoft SCCM
The post holder, alongside the other SE's, will be responsible for theinstallation and maintenance of the server estate, to include coordinatingany installs, moves, changes, break/fix and decommissioning of physicalassets.
The post holder will also be responsible to the Server Specialist, for theefficient and effective support of Information Technology and Computerisedsystems and services throughout the Trust, to support first class patientcare
Main duties of the job
- Install, maintain, and decommission physical and virtual server assets.
- Coordinate server-related changes, break/fix tasks, and upgrades.
- Provide technical support across the Trust's IT systems and services.
- Work collaboratively with other SEs and report to the Server Specialist.
- Contribute to the Trust's Target Operating Model (TOM), supporting day-to-day services, small improvements, and larger digital projects.
About us
Diversity makes us interesting... Inclusion is what will make us outstanding.
Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.
If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.
Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.
Job description
Job responsibilities
1. Communication and Relationships
- Liaison with Key Stakeholders: Act as a technical specialist, providing expert advice on server-related matters to key decision-makers, senior management, and departmental heads. Communicate complex technical issues clearly to non-technical stakeholders.
- Collaborative Working: Work closely with the IT Infrastructure Manager, Server Specialist, clinicians, and other departments to align server infrastructure with Trust requirements. Maintain strong relationships with third-party vendors to ensure SLAs are met.
- Technical Reporting: Produce detailed reports on server environment metrics, capacity planning, and incident analysis to support senior management decision-making.
2. Technical Server Management
- Server Infrastructure Management: Design, configure, install, maintain, and troubleshoot the Trusts server infrastructure, including on-premise servers, virtual environments, storage systems, and backups.
- System Monitoring and Maintenance: Implement monitoring tools and perform regular preventative maintenance to ensure optimal performance.
- Hardware Maintenance: Conduct physical maintenance such as drive replacements, memory upgrades, and component swaps.
- Backup and Disaster Recovery: Manage backup and recovery procedures, regularly testing plans to ensure data integrity and service continuity.
- Security and Patching: Enforce virus protection and patching protocols, following security best practices.
- Capacity Planning: Review and optimize server capacity to meet future demands and support growth.
3. Analytical and Judgement Skills
- Technical Problem Solving: Act as escalation point for complex issues, using analytical skills to interpret logs and performance data.
- Risk Assessment: Identify and mitigate risks including security vulnerabilities and hardware failures.
- Decision-Making: Make informed decisions on upgrades and expansions, balancing technical needs with financial constraints.
4. Planning and Organisation
- Project Management: Lead or support server infrastructure projects, ensuring timely and aligned delivery.
- Change Management: Oversee server changes through Trusts change control processes, minimizing service disruption.
- Preventative Maintenance: Plan and execute maintenance schedules to ensure system reliability and security.
5. Physical and Financial Resources
- Physical Server Maintenance: Manage installation and configuration of server hardware in data centres.
- Resource Allocation: Allocate server resources efficiently and cost-effectively.
- Procurement: Collaborate with suppliers and procurement teams to source best-value hardware/software.
- Budget Management: Monitor budgets and identify cost-saving opportunities.
6. Service Development and Implementation
- Service Improvement: Continuously assess infrastructure for enhancements in performance and reliability.
- Business Requirements Translation: Convert clinical and administrative needs into technical deliverables.
- System Enhancements: Lead performance tuning and feature upgrades, ensuring documentation and change control compliance.
- Server Documentation: Maintain up-to-date technical documentation for all server systems.
7. On-Call Support
- Out-of-Hours Cover: Participate in on-call rota to support critical systems outside business hours.
- Incident Resolution: Serve as primary contact during incidents, coordinating resolution and escalation as needed.
Person Specification
Qualifications
- Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- Microsoft MCSE/MCSA or equivalent qualification.
Experience
- At least 4 years of relevant experience in similar roles
- IT experience gained in Acute healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Berkshire NHS Foundation Trust
Address
Royal Berkshire Hospital
Princes House, London Road
Reading
RG1 5UZ
Employer's website
https://www.royalberkshire.nhs.uk/
- Company
- Royal Berkshire NHS Foundation Trust
- Location
- Reading, United Kingdom RG1 5UZ
- Employment Type
- Permanent
- Salary
- £47810.00 - £54710.00 a year
- Posted
- Company
- Royal Berkshire NHS Foundation Trust
- Location
- Reading, United Kingdom RG1 5UZ
- Employment Type
- Permanent
- Salary
- £47810.00 - £54710.00 a year
- Posted