Band 2 Patient Administrator
Job summary
An exciting opportunity has arisen for a motivated and organised individual to join the team as a Band 2 Administrator working 16 hours per week.
The post holder will support the day-to-day administration of the service, ensuring patients are booked appropriately and that data is accurately recorded in line with Trust policies.
The role requires strong organisational skills, attention to detail, and the ability to work both independently and as part of a team in a busy environment.
Main duties of the job
o To provide administrative support to the clinical team, ensuring efficient day-to-day running of the serviceo To support patient admissions, discharges and appointment booking processes in line with local procedureso To maintain accurate and up-to-date patient records across Trust systemso To ensure timely communication with relevant internal and external teamso To support the coordination of patient pathways, escalating any issues where appropriateo To manage general administrative tasks, including document preparation, data entry and stock controlo To liaise with clinical staff to ensure information is accurate and processes are followed correctlyo To provide cover and support across the wider service as required in line with service needs
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Education & professional Qualifications
- Basic literacy and numeracy skills' or 'Entry Level 2/3
- NVQ Level 1 in Business
- Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent level education
- Basic IT or administrative training
Experience
- Experience of working in the NHS in an admin position
- Knowledge of NHS computer systems (eg CareFlow, Medway)
Skills and aptitudes
- Demonstrate ability to pay attention to detail , reliably check and record data and be able to self-check completed work
- Demonstrate excellent communication skills with all levels of staff and patients
- Demonstrate a good telephone manner and technique
- Ability to work under pressure/meet tight deadlines whilst delivering high quality work
- Ability to follow instructions; guidelines and procedures
- Has flexible approach and attitude
- Good organisational and administrative skills Computer/keyboard skills in MS Word and Excel
- Demonstrate a good working knowledge of computer systems and be capable of using Microsoft Office applications
- Awareness of patient pathways
Personal Qualities & attributes
- Ability to maintain a professional approach at all times
- Maintain confidentiality and respect towards patients and staff
Others
- Equality and Diversity - The promotion of equality of opportunity and good working relations (providing practical leadership)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Royal Free London NHS Foundation Trust
Address
North Middlesex Hospital
London
N18 1QX
United Kingdom
Employer's website
https://www.royalfreelondonjobs.co.uk/