Band 4 Datix Administrator

Job description

Job responsibilities

1. RESPONSIBILITIES Provide front line telephone and e-mail assistance to local users for the Trust Risk management software analysing their difficulties to ensuring their problems are resolved Provide a strong and focused technical and operational support function to users and to provide operational support to the clinical governance & risk team members Support new team members during their induction. Support with the development and delivery of training packages for Datix Risk Management and DatixWeb for staff throughout the Trust. Maintain the security of the system ensuring a complete log of all users, access permissions, and new installations, removing access for leavers Be proficient with the use of the Datix and produce regular and ad-hoc reports as required for the Datix Manager Maintain data integrity ensuring high quality data enables accurate robust reporting by making corrections where necessary in order to meet internal and external reporting requirements Be responsible for quality checking data in order to upload electronic data reports routinely from the Datix Risk Management System to the National Reporting Learning System (NPSA NRLS) To input incidents onto the incident reporting database (Datix) as required. Analysis of data to aid identifying trends and escalating to the relevant persons when necessary Cross site travel involved when required Prepare venues for meetings/ training sessions, including moving of furniture Moving and assembling training equipment on and off site2. RESPONSIBILITY FOR PATIENTS To ensure front line staff have access to Datix to record all patient safety, complaints, PALS and risks in a timely manner.3. RESPONSIBILITY FOR POLICY AND SERVICE DEVELOPMENTa) Training Ensure attendance at training as appropriate to the needs of the role. Maintain comprehensive training records of who has been trained in each module.b) Administrative ManagementProduce high quality documentation in the agreed timescale to support staff by using appropriate Microsoft software. To include: collecting and inputting data and produce reports; typing of documents; formatting of documents; producing templates; collating of documents including printing, scanning and photocopying; updating of spreadsheets; producing work to a high standard and achieving deadlines.c) System MaintenanceSee responsibilitiesPage 3 of 64. RESPONSIBILITY FOR FINANCIAL AND PHYSICAL RESOURCES The post-holder will have some awareness of the requirement to work in a way which is efficient and effective which adds value to the organisation. The post holder will ensure they have the skills, knowledge and competence to use physical resources appropriately.5. RESPONSIBILITY FOR LEADING AND MANAGING To work within Royal Free London NHS Foundation Trust values and ensure decisions made are aligned with the organisations objectives. To work within trust policies, procedures and guidelines To help signpost staff to an appropriate lead or manager as appropriate6. RESPONSIBILITY FOR INFORMATION RESOURCES Incidents (including Serious Incidents Requiring Investigation) Risk Register PALS Complaints Claims Alerts Freedom of information7. RESPONSIBILITY FOR RESEARCH AND DEVELOPMENT To work in

Person Specification

Experience of working with IT systems

• Can evidence requirement

eSSENTIAL AND DESIRABLE

• Good general level of Education up to Higher National Diploma level or equivalent experience.
• Previous experience of clerical work
• Excellent communication skills - both written and verbal, including courteous telephone manner. Experience of a logical and organised approach to work. Ability to prioritise and manage own workload. Ability to work on own initiative. Advanced level of keyboard skills that include the ability to enter information accurately and quickly. Attention to detail
• Commitment to continuous improvement activities Commitment to staff development Positive attitude toward change Occasional flexibility to work outside of normal office hours

• Previous experience of working in a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Royal Free London NHS Foundation Trust

Address

Royal Free Hospital

Pond St,

London

NW3 2QG

Employer's website

https://www.royalfreelondonjobs.co.uk/